Description

　　Are you an experienced Technical Program Manager who wants to be part of an innovative and growing business? Do you want to lead initiatives that will enhance the Amazon customer experience and have a direct impact on Amazon’s bottom line?

　　Amazon Payment Products builds, launches, and manages Amazon branded payment and financial services worldwide. Our offerings are growing rapidly and we are continuously adding new market-leading features and launching new products to enhance the Amazon customer experience. As part of Payment Products, Shop with Points partners with 3rd party loyalty programs to allow customers to redeem their favorite rewards points at Amazon.

　　The Shop with Points (SwP) team is responsible for creating new services and features that delight customers while also managing and executing the global roadmap in support of local Shop with Points business units.

　　Job responsibilities

　　As a Sr. Technical Program Manager (TPM), you will be responsible for driving various product and partner launches in the SwP space. You will work closely with Product Management and Technology team as well as various Business Operations, Finance and Accounting teams to implement strategy and execution. You will establish a deep understanding of product design, technical design and implementation details and represent your tech team to partners (internal as well as external). You will establish commitments from dependencies, anticipate risks, prevent bottlenecks, ensure high quality deliveries, and increase the productivity and velocity of the team.

　　Key job responsibilities

　　Manage delivery of complex and ambiguous customer-facing programs working across teams and organizations within Amazon as well as with external poartners

　　Work with the product management, engineering team and external partners and define technical requirements

　　Write high level technical solution documents for problems areas as needed

　　Cover end to end program management for the entire lifecycle of the program from planning till launch including aspects such as (but not limited to) planning, risk management, requirements management, change management and stakeholder management.

　　Build, integrate, and maintain reporting for areas of responsibility within existing reporting schemes and mechanisms. Where required, implement new reporting.

　　Collaborate with project stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs Plan and coordinate events including facilitation and action item management.

　　Implement or enable virtuous continuous improvement processes in team so as to maximize team productivity.

　　Develop, Own, and report on: program goals, performance, efficacy and efficiency to a variety of stakeholders across different technical domains and at varying cadences (weekly / monthly / quarterly) through well written documents for area of responsibility.

　　We are open to hiring candidates to work out of one of the following locations:

　　Bengaluru, KA, IND

　　Basic Qualifications

　　5+ years of technical product or program management experience

　　7+ years of working directly with engineering teams experience

　　3+ years of software development experience

　　5+ years of technical program management working directly with software engineering teams experience

　　Experience managing programs across cross functional teams, building processes and coordinating release schedules

　　Preferred Qualifications

　　5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

　　Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

　　Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership