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Sr. Product Manager, TOM
Sr. Product Manager, TOM-November 2024
Clyde Hill
Nov 11, 2026
About Sr. Product Manager, TOM

  Would you like to build technology for a new and rapidly growing business in Amazon Middle Mile transportation? The TOM Product team is looking for an entrepreneurial Sr. Product Manager who combines strong business acumen with a passion for technology and thrives in a fast-paced, ambiguous environment.The Transportation Operations Management (TOM) team plays an integral role in ensuring that packages are successfully delivered to customers' front doors. TOM creates an innovative value proposition for drivers by offering predictable work schedule and the ability to stay local. Prioritizing driver experience and safety, we are building a business model that will change the freight industry.The TOM Product creates an annual roadmap and longer-term product vision that supports TOM business goals and drives roadmap execution by working across the Middle Mile tech and data science teams. We are creating planning, scheduling and task execution technology that dramatically improves the experience for thousands TOM associates and field managers.In this role, you will work with product, engineering and program and operations teams to identify opportunities for increasing associate and equipment utilization and enhancing TOM planning and execution. You will lead customer research and partner with stakeholders to understand bottlenecks and gaps in existing processes and lead the development of product strategy and roadmap. You will work with stakeholders to define business requirements, translate requirements into features and user stories, and work with product managers, data engineers, and software developers to implement those solutions. You will proactively identify and resolve issues that may impact the product roadmap and own project status updates to stakeholders and leadership. You will understand business and technical tradeoffs and manage product implementation budget, scope, and timeline. You will establish metrics and mechanisms to measure product success.About you:* You are a problem solver. You excel in breaking down complex problems into solvable pieces.* You are tech and data savvy. You speak data and are able to come up with meaningful insights based on data.* You are comfortable working in a start-up like environment. You are capable of dealing with ambiguity and leading the team through it.* You obsess over customer experience. You prioritize long-term over short-term gains.* You are a confident communicator, enjoy working cross-functionally, and can effectively drive consensus within the team.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Nashville, TN, USA- 5+ years of product management, program management or financial modelling experience- Bachelor's degree or equivalent- Demonstrated ability to develop product roadmaps & functional specifications, launch new products, conduct customer research, and facilitate user testing- Excellent writing skills; strong written and verbal communication skills- Passion for technology, curiosity to dive deep into Amazon's suite of technical products and commitment to learning and expanding technical knowledge- Quantitative background with proven ability to synthesize and make sense out of large datasets- Proven ability to identify, analyze, and solve ambiguous problems independently with an extreme attention to detail- Strong strategic aptitude; proven ability to define the right business strategy and develop the product roadmap to deliver it- Demonstrated ability to successfully influence stakeholders without formal authority, leading cross functional teams across geographies and business units- Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features- Technical fluency; comfort understanding and discussing technology concepts-

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