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Sr. Order Audit Analyst
Sr. Order Audit Analyst-August 2024
Zeeland
Aug 3, 2026
About Sr. Order Audit Analyst

  Why join us?

  Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

  GENERAL PURPOSE

  Responsible for auditing direct projects for accurate paperwork, Contract, pricing, and order setup. Assists Deferred Invoicing team and AR team with determining with identifying disputes and resolving disputes including initiating credits and debits as needed. Identify and participates in initiatives to become more effective and efficient with our systems and processes. Support the work of Invoicing & AR Teams and provide guidance as required.

  ESSENTIAL FUNCTIONSIdentify process improvements that assist in auditing projects in timely and accurate manner.Participate in the communication and follow up to dealerships.Provide guidance and training to other team members as necessary.Provide support in answering questions about contract terms.Support Credit Card ProcessingSupport the work of AR & Invoicing, and manage basic portfolio as required.Assist AR teams in identifying and resolving disputed balances.Initiate credit and debit memos as needed.Identify orders with pricing variances prior to invoicing.Complete Line Item audits of orders with pricing variances as neededSupport Training of dealers with Direct Business ProcessesWork with internal business partners to resolve order processing issues that prevent or delay order acknowledgements.Performs additional responsibilities as requested to achieve business objectives.

  QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  EDUCATION/ EXPERIENCEBachelor's degree in Accounting /Finance or equivalent experience demonstrating proficiency2-4 years of experience of professional accounting/finance experienceAdvanced Excel SkillsProficient understanding of Order to Cash system.Ability to read and compare terms of a deal/contract.Advanced Experience with reviewing and auditing customer purchase orders.Proficient knowledge of and experience with accounting principles, concepts, and theories.SKILLS AND ABILITIESAbility to successfully complete assignments that are broader in nature, usually requiring an advanced understanding of and extensive experience in customer account management fundamentals.Proficient communication skillsAbility to apply logic in solving problems non-routine in nature.

  PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsMust be able to perform all essential functions of the position with or without accommodations.

  Who We Hire?

  Simply put, we hire everyone. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.This organization participates in E-Verify Employment Eligibility Verification.

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