At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
This is a hybrid opportunity that will work from the office 3 days a week. Must live in a commutable distance to Albuquerque, NM, Tulsa, OK, or Richardson Texas office.
This position is responsible for contacting members to inform and education them on our condition management and case management programs. Taking reports given and conducting data research and Performing Data Entry using Excel spreadsheets. Will be reaching out to Members and providers to manage chronic care and preventative care gaps. Possibility to travel locally, up to 10%-15%.
JOB REQUIREMENTS:
1 year of college and 3 years experience with automated systems OR 4 years experience with automated systems.2 year experience with managed care system(s)Experience coordinating member needs, providing assistance to members, and analyzing member needs.Knowledge of medical terminology.Knowledge of managed care claims systems.PC proficiency including Microsoft Office applications.Customer service skills.Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues. Leadership skills to mentor support personnel and assist with departmental workflow.
PREFERRED JOB REQUIREMENTS:
At least 1 year of professional working knowledge of Excel HIGHLY PREFERREDCollege courses in Public HealthFamiliarity with Health Promotion
We encourage people of all backgrounds and experiences to apply.
Even if you don't think you are a perfect fit, apply anyway - you might have qualifications we haven't even thought of yet.
Sponsorship will not be provided for this role.
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HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.