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Service Advisor
Service Advisor-May 2024
Island Honda
May 4, 2025
About Service Advisor

  Dealership:L0249 Island Honda

  Service Advisor Island Honda dealership in Kahului

  Pay: Base Pay + Commission (our employees average between $6,000 - $10,000 per month)

  Hours: Monday - Friday, 7 am - 4 pm

  As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

  Qualifications:

  Previous Service Advisor experience, preferred.

  Prior experience as an automotive technician a plus.

  A team player who is focused on providing exemplary customer service.

  Basic mechanical understanding of an automobile.

  Acceptable driving record and a valid driver's license in your state of residence

  Responsibilities:

  Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

  Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

  Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.

  Communicate additional repair and service needs to the customer based on vehicle inspection.

  Administer the manufacturer warranty for qualifying vehicle repairs.

  Keeping customer informed of service specials, completion times and service expenses.

  ​

  We have an extensive list of benefits including PTO, Medical/Dental/Vision/Life Insurance, 401k and Employer Match, Employee Stock Purchase Plan and more!

  Apply now for more information!

  We offer best in class industry benefits:

  Competitive pay

  Medical, Dental and Vision Plans

  Paid Holidays & PTO

  Short and Long-Term Disability

  Paid Life Insurance

  401(k) Retirement Plan

  Employee Stock Purchase Plan

  Lithia Learning Center

  Vehicle Purchase Discounts

  Wellness Programs

  High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

  At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

  Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

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