Eaton’s Engineering Service Systems Division is seeking a Senior Field Service Representative to join our team of the most experienced field services technicians and engineers in the industry! This role can anticipate up to 25% travel to support the Nashville TN, Clarksville TN, Cookeville TN, Dickson TN areas - company vehicle provided!

The expected annual salary range for this role is $78,750 - $115,500 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies

Manage small projects independently and lead FSR teams on larger projects

Generate timely and accurate service reports on work, product performance, and warranties

Provide recommendations for improved electrical systems

Cultivate strong relationships with customers, team members, and partners

Mentor less experienced technicians

Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more

Basic (Required) Qualifications:

High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems

Must possess and maintain a valid and unrestricted State Driver's license.

Must be able to work in the US without company sponsorship now or in the future

No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation

Preferred Qualifications:

Associate degree or higher from an accredited institution

Bachelor’s degree in Engineering from an accredited institution

Electrical or General Contractor’s License

Professional Engineering License

Experience performing power quality measurements, troubleshooting, analysis as well as protective relays

NICET/NETA certification

Position Success Criteria:

This position requires you to drive an Eaton vehicle; anticipate up to 25% travel

Successfully complete and maintain compliance with Eaton’s safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams

Submit to periodic customer required background and drug screenings

Variable hours, including nights weekends, and travel within the district/state/region/country based on customer requirements

Understands 3-phase power systems and low, medium, and high voltage power distribution equipment

Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull 50 pounds with assistance.

May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.

Ability to obtain and maintain a valid TWIC card

Proficient with hand and power tools for equipment assembly

Strong problem-solving and logical thinking skills

Works well under time constraints and in stressful situations

Explain technical problems and solutions

Collaborates effectively with the team to meet project deadlines

#LI-LR1

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.eaton.com/content/dam/eaton/company/careers/US%20Benefits%20updated%2010.24.22.pdf) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.