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Senior Director, Facilities Operations
Senior Director, Facilities Operations-November 2024
New York
Nov 24, 2025
About Senior Director, Facilities Operations

  Please make sure to attach your resume to complete your application.

  Summary:

  The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all staff and for all animals that visit our locations, whether on a short-term or long-term basis.

  With the support of ASPCA leadership, the Senior Director, Facilities Operations is responsible for developing and leading facility operations strategy, teams, tools and solutions. The role focuses on ensuring all ASPCA spaces are safe and well-maintained with routine, proactive maintenance. Moreover, the Senior Director ensures compliance with lease and regulatory requirements, has strong involvement in any expansion and/or relocation efforts by developing and implementing a strategic financial plan to ensure that we are utilizing our resources responsibly. The Senior Director, Facilities Operations works closely with the Vice President, Real Estate and Capital Projects to ensure new facilities are designed and constructed to operate efficiently.

  This role oversees the Facilities Operations Department, which is currently comprised of over 30 staff members including 4 direct reports. The Senior Director will report to the SVP and Chief Financial Officer.

  Responsibilities:

  Responsibilities include, but are not limited to:

  Facilities Operations Management (40%)

  Oversee all facility-related management in all ASPCA spaces and ensure a high level of responsiveness to facility issues for each locationFacilitate relationship with neighboring businessesPrepare and manage two annual operations budgets with Facilities directorsEnsure compliance with terms of lease agreements, as well as develop and maintain strong relationships with landlord representativesEnsure that all buildings are compliant with building codes/regulations and all government-required inspections occur in a timely manner, both in collaboration with Operations managers and the Facilities Operations teamDevelop and oversee preventative-maintenance programs (PMP) for all building equipment and infrastructureOversee all repairs and maintenance of all ASPCA facilitiesSupport the launch of new ASPCA facilities, leading facilities related tasks in partnership with other launch leads; assist in facilitation of any relocations as needed, overseeing facilities relations tasksInterface with ReCap personnel to ensure smooth handoff in areas of overlap, such as the completion of construction leading to opening of facilityOrchestrate all small capital improvements with Operations managers and other stakeholdersEnsure a safe and healthy working environment for both people and animals in all facilities, in collaboration with Director of Safety and Security and other relevant stakeholdersAdvise Operation managers as needed on equipment, appliance and furniture repair/replacementParticipate in steering committees for the build out of large-scale renovations for newly- identified real estateManage vendor procurementManage the Office Services Department that oversees records archiving, courier and postal servicesWork with the Senior Manager, Fleet to oversee the ASPCA's fleet program, including strategy, compliance, and ongoing maintenance.

  People Management (40%)

  Ensure the effectiveness and success of Facilities Operations people managersLead the Facilities Operations team to engage productively with all external partners (e.g. landlords) as well as all internal partnersManage the performance and on-going development for all Facilities Operations Department employees, ensuring that staff possess the required skills and technical competenciesProvide coaching and mentorship for direct reports through regular and direct feedbackPromote strong, people-focused culture aligned with the ASPCA's core values and behavioral competenciesMaintain strong, productive relations with our unions and their members, taking an active part in negotiations when needed

  Supporting On-Site Training Efforts: (20%)

  Work with onsite Facilities Operations managers to ensure ASPCA compliance with terms of lease agreementKeep current on community affairs, including: community councils, community boards, local authorities, etc., so that ASPCA staff are aware of trends and relevant informationParticipate in emergency-evacuation planning and exercises

  Exemplifies the ASPCA's Core Values:

  Has Commitment and dedication to improving the lives of animalsDemonstrates Ownership and feels responsible for outcomesBelieves in Team - that we are stronger togetherSeeks to Elevate others and reimagine what is possibleFocuses on Impact, specifically making change for animals

  Work Experience:

  Experience in property development or construction management (preferred)Experience with unions and labor relations (preferred)Experience interpreting construction documents (preferred)At least 5 years of experience managing staff and leading teams (required)Experience managing a large, national fleet of vehicles (strongly preferred)At least 10 years of experience overseeing facilities operations tasks (required); experience managing teams that directly support facilities operations responsibilities (strongly preferred)Experience developing and overseeing budgets (strongly preferred)Demonstrated experience in prioritizing critical tasks and projects (required)

  Skills

  Proven ability for strategic planning and executionStrong communication skills and ability to successfully work cross-departmentallyEffective inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountabilityKeen attention to detail and ability to effectively prioritize workExperience with vehicle repairs and maintenance & vehicle operationsUnderstanding of the industry trends and business driversProficient in Microsoft Word and Microsoft ExcelAn understanding of the industry trends and business driversAbility to multi-task and organize workflow to manage daily responsibilities and prioritize workAbility to cultivate a climate in which individual differences and perspectives are valued, encouraged, and supportedAble to effectively manage staff, providing feedback and development opportunities

  Additional Information:

  On-site presence required five days per week at one of the ASPCA's New York City locations25% Travel at all ASPCA locations requiredThe role requires occasional flexibility and is on 24/7 call as necessaryBachelor's degree or higher (preferred) or equivalent work experience

  Compensation and Benefits:

  Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.

  The target hiring range for this role is $145,000 - $155,000.00 annually

  For more information on our benefits offerings,.

  Stay Connected - Join Our Talent Community

  If you are interested in joining our team but do not see a position listed that fits your experience or interests, pleaseto stay connected to future opportunities with the ASPCA.

  Qualifications:

  See above for qualifications details.

  Language:

  English (Required), Spanish

  Education and Work Experience:

  Bachelors, High School Diploma (Required)

  Our EEO Policy:

  The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

  Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

  ASPCA is an Equal Opportunity Employer (M/F/D/V).

  Please don't forget to attach your resume to complete your application.

  About Us:

  The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

  The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

  The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

  At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision - that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

  Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly

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