Senior Business Analyst

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　　Location: St. Cloud, MN

　　Department: Information Systems

　　Posted: 01/17/2024

　　Location Name: ATS Corporate - St. Cloud, MN

　　Wage Max: 125,000.00 Annual

　　Wage Min: 90,000.00 Annual

　　Position Type: Add

　　Shift: Standard

　　The Senior Business Analyst has the primary role to collaboratively work with leaders in our Business and IT areas to lead activities, identify and document business flows, ideas, issues, opportunities and translate into requirements. The Senior Business Analyst will partner with all Business and IT teams throughout the development and project deployment process to make sure the requirements are being satisfied.

　　Education and Experience:

　　A four-year degree in Information Technology or related degree (or equivalent experience).

　　7 years' experience as a senior level analyst in business analysis, business systems analysis, or both, preferably in the transportation industry.

　　Natural desire to take ownership and accountability for the requirements phase/outcomes

　　Proven talent in planning/estimating business analysis activities for project and scope of work.

　　Proven skills in experience in elicitation, organization and scribing of business requirements into high quality features, user stories, and acceptance criteria by way of JIRA/Confluence or similar tool.

　　Proven and excellent meeting facilitation (virtual and in person) and communication skills

　　Ability to differentiate and organize business, solution-oriented functional and non-functional requirements during meetings and ultimately in scribed and approved deliverables.

　　Business Process Development experience combined with the demonstrated ability to work one on one or in groups with end users to elicit business requirements in a relationship-based manner.

　　Proven experience in process mapping in tools such as Visio, Miro etc.

　　Strong ability to lead meetings and conversations - asking questions, managing the dialogue to achieve the objectives and agenda of the discussion

　　Ability to effectively communicate the design, development, and testing processes to our Business and IT partners.

　　Ability to learn quickly and operate effectively in a fast-paced environment

　　Results-oriented - Strong analytical, organizational, and communication skills

　　Strong situational awareness, excellent analytical and problem-solving skills.

　　Proficient in Microsoft Office (Word, Excel, and Outlook), JIRA and Confluence or similar tools

　　Excellent interpersonal skills and demonstrated ability to effectively collaborate with a variety of people and cultures, within ATS business units as well as external customers, partners and suppliers.

　　Willing and able to travel infrequently, including overnight travel.

　　Essential Duties and Responsibilities

　　Business relationship management

　　Consult and partner with business process owners to continuously improve processes

　　Work with partners to develop/refine business requirements aligned to organizational strategy.

　　Provide the interface between the technical resource pool and business partners.

　　Build strong relationships with project team members to identify and resolve issues.

　　Facilitation

　　Partner with business and technical teams to develop and/or modify processes to resolve moderate to complex business issues

　　Facilitate Process Mapping exercises to identify current state and future state processes.

　　Plan, conduct and facilitate the analysis of complex business issues to be solved with process changes and information systems.

　　Engage in multiple initiatives simultaneously and maintain ongoing awareness of project requirements.

　　Conform to shifting priorities, demands and timelines through analytical and problem solving.

　　Lead and participate in a variety of project requirements gathering activities utilizing established departmental practices and templates.

　　Keep project meetings to a cadence to motivate and keep project team members focused.

　　May engage in process and application testing, documenting issues and resolutions.

　　Documentation

　　Create documentation such as policies, procedures, workflows, process maps, and user guides.

　　Work with end users and develop resources to keep documents up to date.

　　Coordinate the organization and retention of that document repository.

　　Assist IT staff in recording existing processes and organizing that knowledge base.

　　Working with business and/or product owner, formulate and help define product scope matrix, objectives, requirements, user stories and acceptance criteria through best practice disciplines, research, and requirements gathering.

　　Provide the team an analysis of business and user needs, elicitation, organization and documentation of user stories, business requirements, process flows, and translation of business requirements into functional requirements and acceptance criteria.

　　EEO and Affirmative Action Statement

　　It is the policy of theATSto provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.

　　TheATSdesignated person for issues concerning Affirmative Action/Equal Employment Opportunity is Employee Relations Manager at 320-255-7400.

　　ATSis committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of theATSto provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed.

　　The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.

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