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Security Control Center Operator - Day Shift
Security Control Center Operator - Day Shift-May 2024
Saint Paul
May 20, 2026
About Security Control Center Operator - Day Shift

  At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

  Job Description

  Responsible for monitoring all U.S. Bank, and U.S. Bancorp systems worldwide from the U.S. Bank Security Operations Center. This fast-paced environment requires the coordination of company resources and outside agencies, including law enforcement, fire, Emergency Medical Services, and Guard Services. Individuals must be detail oriented, adaptable to changing circumstances, and possess the ability to manage multiple tasks at one time. Excellent verbal communication skills and the ability to achieve and maintain control of stressful situations are required. Performs work on projects and initiatives, assisting in the assessment and implementation of internal policies and procedures to ensure compliance with applicable laws and regulations. May assist in report development and analyzing data. Provides guidance, support and recommendations to Lines of Business and assists in the implementation and enforcement of U.S. Bank security protocols.

  Basic Qualifications

  High school diploma or equivalent

  Typically less than one year of applicable experience

  Preferred Skills/Experience

  Security/law enforcement and/or military

  Central alarm monitoring/dispatch center experience

  Previous banking and/or property management operations

  Call center and/or customer service experience

  Basic understanding of applicable laws, regulations, financial services, and regulatory trends

  Well-developed analytical skills

  Ability to research and manage multiple projects and deadlines simultaneously

  Strong PC skills, particularly word processing, spreadsheet, databases, and presentations

  Effective interpersonal and written communication skills

  INDMO

  #LI-Onsite

  **We are hiring in the following locations:

  Saint Paul, MN

  Gresham, OR

  If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

  Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.

  Benefits:

  Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  Healthcare (medical, dental, vision)

  Basic term and optional term life insurance

  Short-term and long-term disability

  Pregnancy disability and parental leave

  401(k) and employer-funded retirement plan

  Paid vacation (from two to five weeks depending on salary grade and tenure)

  Up to 11 paid holiday opportunities

  Adoption assistance

  Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

  EEO is the Law

  U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

  E-Verify

  U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

  The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.63 - $27.50 - $30.25

  Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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