Job Description

　　An employer is looking for an SAP ATTP Consultant on their support team to help monitor and resolve incidents related to SAP ATTP. RELOCATION will be required to Bentonville, AR or Dallas, TX where this team sits upon conversion for this contract to hire opportunity. You will be responsible for monitoring and resolving issues such as SAP ICH issues, supplier related issues, and operational issues in the stores and distribution centers.

　　What you will do:

　　SAP ATTP Production AIF configuration and monitoring for various interfaces

　　Documenting and Reporting all the AIF errors with objects / error reasons / categories , on a daily basis

　　Functional analysis of the monitoring results and deciding the corrective action with the review/approval from Product manager

　　Work in close collaboration with Serialization product manager and the serialization engineering team

　　Reprocessing of failed messages after the corrective action , and ensure that the respective serialized events are successfully registered in ATTP system accurately

　　Coordination with various internal business stakeholders and supporting them (compliance, warehouses , pharmacies) for error analysis and issue correction

　　On-call/emergency support for business if/when needed

　　Periodic review of the serialized events and objects registered in ATTP , for ensuring the compliance

　　Support the master data maintenance for serialization

　　Managing all SAP ATTP Production support actions via service-now incident management (or/and JIRA task) with proper SLAs and business approvals , and create knowledge documents for future references

　　Support the development and maintenance of various interfaces between serialization solution and other business applications like warehouse management system , pharmacy side receiving and dispensing systems , etc

　　SAP ICH Specific Support : EPCIS monitoring, coordination with SAP/Suppliers/Manufacturers in-case of EPCIS failures and performing needed corrections

　　'Post Manual Events' in SAP ATTP , for the production system issues identified if any with the review/approval from Product manager/Business Owner

　　Technical documentation of the support processes , work arounds and approvals

　　ATTP System Performance monitoring and coordinate with Basis , security , DBA , and authorization team whenever needed

　　Support in driving the CRQ/Change process for the SAP ATTP related changes

　　Support the bug fixes and enhancements in the existing solution from a functional capacity, and also contribute in the future interfaces/solutions to be developed

　　Coordinate with other SAP teams from Company (PI, Basis, Security, DBA , etc) whenever needed as part of any incident/change management process , and be aligned with the general SAP practices from Company point of view.

　　Skills and Requirements

　　3-5 years of SAP ATTP support experience

　　SAP ATTP monitoring and support experience

　　Strong knowledge in the various SAP ATTP functionalities and associated configurations

　　SAP ICH and EPCIS messages experience

　　US pharmaceutical serialization knowledge (DSCSA, GS1

　　US pharmaceutical supply change knowledge Experience working for a large pharmaceutical company null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].