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Sales Operations Specialist
Sales Operations Specialist-January 2024
San Diego
Jan 17, 2026
About Sales Operations Specialist

  At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

  With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

  Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

  Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

  What you get to do in this role :

  Aligned to several Americas regions and territories, the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions.

  Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy

  Analyze and review current customer licensing, products and usage and identify new revenue opportunities

  Suggest creative pricing and payment solutions balancing customer need and pricing policies.

  Review Quotes and Order Forms for accuracy and completeness.

  Ensure all Orders are approved within pricing and discount policies.

  Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition)

  Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.

  Support sales organization’s requirement for Customer licensing compliance

  To be successful in this role you have:

  1-3 years of proven experience of Sales Operations in a software sales organization

  Organized, with excellent attention to detail and the ability to work in a fast paced environment

  Proficient in PPT, Word, and Excel

  Experience with a CRM system

  Has been in a role supporting Sales Reps and Sales Territories

  Strong listening, analytic and organizational skills

  Ability to prioritize to meet business needs

  Effective communicator, both written and verbal

  Team Player with positive attitude ready to work in a fast paced environment

  Results Driven

  JV20

  For positions in California (outside of the Bay Area), we offer a base pay of $74,800 - $116,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

  ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

  At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

  If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

  For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

  Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

  From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

  Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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