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PRODUCT OWNER (HYBRID)
PRODUCT OWNER (HYBRID)-November 2024
Charlotte
Nov 8, 2026
About PRODUCT OWNER (HYBRID)

  Compass Corporate

  A family of companies and experiences

  As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

  great people. great services. great results.

  Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

  Job Summary:

  This position will be supporting Canteen, a sector of Compass Group, focused on unattended retail solutions for clients and consumers across the US. The role will be responsible for product ownership of Canteen’s existing MicroMarket and Vending back of house operational management applications (OneMarket and OneVend/iVend). This position includes a people management role responsible for the team’s analyst resources.

  A Product Owner for Canteen applications has the following responsibilities:

  Connect with the customer to validate features, execute system and solution demos, and ensuring business value delivery

  Partner with Product Team Analysts to prepare for system and solution demos

  Partner with the Product Manager to contribute to the product vision and strategic roadmap

  Lead story creation and requirement definition

  Lead agile team to manage and prioritize the team backlog

  Partner with Scrum Masters to remove impediments for the Agile team and to model agile practices

  Keep leadership up to date on team progress, risks, etc

  Function as primary liaison between vendors, cross-functional teams, field implementation and business stakeholders

  Provide quality advice to stakeholders and ensure well-thought through analysis and deliverables

  Develop, scope, and define backlog items that guide the product team

  Coordinate activities simultaneously for multiple projects

  Coordinate change and release management across product teams

  Assist the Product Manager with leading continuous improvement and best practice initiatives

  Maintain a current view of people supply versus demand, aligning this to departmental need

  Learn a very complex business and facilitate projects and decisions across many disparate user groups

  In addition to leadership activities, the Product Owner provides system analysis and support for Enterprise level applications:

  Work directly with business team members, developers, and user community to identify business needs and interpret them as application requirements

  Draft whitepapers, draft and/or oversee drafting of requirements and specifications and validate deliverables to specifications

  Function as primary liaison between business and Scrum Team to ensure understanding of system requirements

  Performs analysis and critical thinking required to troubleshoot application-related issues and assist in the resolution

  Coordinate with other product teams for system integration testing

  Qualifications:

  Bachelor’s degree required

  At least 3-5 years of experience in an IT Product Ownership / Project Management role supporting custom application development

  A solid track record of the following is a must:

  On time development of user stories, application requirements, and/or process flow diagrams

  Planning, designing, and implementing efficient IT systems to support organizational functions following Agile methodology

  The ability to work independently and in a team environment

  Creative problem-solving skills to help identify, communicate and resolve systems issues

  Managing conflicting priorities and gaining consensus across multiple user groups

  Committed and enthusiastic approach to supporting business customers and end users

  Excellent written and verbal communication skills

  Excellent organizational and time management skills

  Experience running technical projects

  Special Skills and/or Training Desired:

  Experience working in an Agile / Scrum environment

  Formal training or certification in Business Analysis, group facilitation, or project/product management

  Experience with Azure DevOps

  Experience with SQL

  Experience managing offshore teams

  Apply to Compass Group today!

  Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

  Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

  Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

  Compass Corporate maintains a drug-free workplace.

  Associates at Corporate are offered many fantastic benefits.

  Medical

  Dental

  Vision

  Life Insurance/ AD

  Disability Insurance

  Retirement Plan

  Paid Time Off

  Holiday Time Off (varies by site/state)

  Associate Shopping Program

  Health and Wellness Programs

  Discount Marketplace

  Identity Theft Protection

  Pet Insurance

  Commuter Benefits

  Employee Assistance Program

  Flexible Spending Accounts (FSAs)

  Req ID: 1260415

  Compass Corporate

  Michelle Lombardozzi

  [[req_classification]]

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