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Product Manager, Technical-eSIM On Device Activation REQ252915
Product Manager, Technical-eSIM On Device Activation REQ252915-September 2024
Eastgate
Sep 12, 2026
About Product Manager, Technical-eSIM On Device Activation REQ252915

  Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!T-Mobile is revolutionizing eSIM products every dang day and we need an experienced, driven Product Manager who can champion the adoption of new technologies, pave the way for eSIM devices, and instant cellular activations. You'll be surrounded with like-minded people who have a deep passion for doing things differently with new technologies to benefit customers. Help steer the future of eSIM products at T-Mobile and be part of the Un-carrier movement of meeting the needs of our customer's connected lives.Product Manager, Technical is a transformative, strategist, analyst, customer evangelist, respected leader of business and technology execution, and professional relationship builder all rolled into a single dynamic package. Product Manager, Technical is the ultimate "generalist" demonstrating deep customer empathy, critical thinking, commercial, analytical, technical capability and knowledge, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives.Day to day activities or responsibilities include: conducting market research; writing features or user stories; figuring out specifications; defining long-term strategy of the product; creating the product road map; driving technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key team members to define release schedule; and support/drive go-to-market activities as needed.Vision, Strategy, and AnalysisOwns product end to end for products or features. This includes creating, managing, maintaining, and communicating product vision and strategy including technical vision and capabilities.Drives end user product research.Partners with business and internal/external team members to understand current customer experience, identifies areas of opportunity.Customer EvangelistDedicates time to partners actively meeting with them to build deeper empathy and understand their needs and priorities.Actively looks for opportunities to delight or meet customer's unmet needs.Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mentality.Product Execution & Technical DeliveryTranslates product/platform strategy by writing detailed features and user stories consumable for Dev teams for moderately complex products.Owns and runs product backlog and priorities with our business and technology partners.Collaborates with Architecture and Dev teams to ensure technical debt and long-term technical investment is factored into roadmap.Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule.Generates and maintains dashboards and reports that track product health and success metrics, technical KPI's.Communicates technical challenges to team members and makes educated trade-off decisions based on those challenges.Relationship & People, Professional DevelopmentCollaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, customer groups or customer representatives, marketing, legal, go-to-market, finance, Dev, A

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