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Process Expert-Australian Payroll
Process Expert-Australian Payroll-December 2024
Cochin
Dec 20, 2025
ABOUT ALIGHT SOLUTIONS LLC
Leveraging proprietary AI and data analytics, Alight optimizes business process as a service (BPaaS) to deliver superior outcomes for employees and employers across a comprehensive portfolio of servic
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Process Expert-Australian Payroll

  Our story

  At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

  Our Values:

  Champion People - be empathetic and help create a place where everyone belongs.

  Grow with purpose - Be inspired by our higher calling of improving lives.

  Be Alight - act with integrity, be real and empower others.

  It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

  With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

  Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

  Learn more at careers.alight.com.

  Role summary

  To process Australian payroll and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.

  To provide an effective and efficient Australian payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees' salaries.

  Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty.

  To own all training related requirements e.g. TNA/TNI, creating training calendars, conducting PKTs, deploying training plans and conducting delivery for the aligned team

  To own all process documents (OLR / DWI) maintenance and updating on a regular basis for the process

  Main responsibilities

  Production

  • Responsible for processing Australian payrolls and HR tasks and meeting targets given for the same

  • Responsible for second level verification of data if required

  • Responsible For Timely Escalation Of Production Related Issues

  • Responsible For Maintaining Accuracy

  • Updating Process Related Reports and Documents as required

  • Being the Subject Matter Expert at process and assisting team members

  • Responsible to updating DWIs & OLR as necessary

  • Responsible to conduct RCA of internal errors and issues

  • Responsible to conduct on job trainings for new hires and refresher trainings for tenured employees

  • Executing & driving process improvements and innovations

  Compliances

  • Following ISMS Compliance Of The Team

  • Adhering To Company Policies, Rules And Regulations

  • Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process

  • Adhering to Work Timings, Leave Schedules

  Key experience

  • Graduate from any stream / Diploma Holder

  • PC Literacy - Word & Excel (Intermediate Level)

  • Keen aptitude and exposure to conduct process training. Must have an Intermediate trainer Capability per SCM

  • Good technical knowledge of Australian payroll and payroll systems ,must have Intermediate rating on SCM

  • 5+ years of experience in end to end Australian payroll is mandatory

  Benefits

  We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

  By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on

  the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

  Our commitment to Diversity and Inclusion

  Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

  At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

  Diversity Policy Statement

  Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

  Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

  Authorization to work in the Employing Country

  Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

  Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

  We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

  DISCLAIMER:

  Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

  .

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