Description:
The client is working to upgrade all of the point of sale (POS) systems in their 1,000+ store across the country. To do this they need to go into all of the stores and take out the old POS hardware and replace it with new hardware (computers, touchscreens, registers, receipt printers, etc…). Once the new hardware is installed, this resource will be tasked with remoting into the devices to install, update, and configure the new software. They will be working with the onsite, hardware technician to ensure that everything is set up and the device is working properly.
Skills:
-1+ years of remote support experience
Experience navigating Windows 10 and with Win 10 file structure
Understanding of how to run command prompts
Basic A+ troubleshooting knowledge
POS experience
o POS Support experience is a plus
o Physically handling POS systems in a retail or customer service environment is a plus
Fully remote. Schedule is Monday through Thursday, 5am-3pm PST (or until the job is done). Four 10 hour days
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.