Description:

　　The Opportunity

　　Hyatt seeks a highly motivated strategic insights professional who is passionate about using data and insights to enable informed decision-making, create a better guest experience, and drive innovation.

　　In this role, you will help enhance Hyatt’s competitive advantage and drive preference for Hyatt’s portfolio of brands utilizing various sources of information including custom/primary research, syndicated research, and behavioral or transaction-based data assets. You will have an opportunity to use your strong communication and presentation skills to deliver findings and recommendations to business partners across the organization. You will also have an opportunity to enable others to access and utilize internal data through our self-service tool, ThoughtSpot, and increase data fluency across the organization.

　　You will be a part of a team that is highly collaborative and passionate about our growing portfolio of brands and work collaboratively with cross-functional partners such as Marketing, Sales, Operations, Digital, World of Hyatt, and Operations.

　　Who We Are

　　At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

　　As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

　　Why Now?

　　This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

　　How We Care for Our People

　　Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

　　We’re proud to offer exceptional corporate benefits which include:

　　•Annual allotment of free hotel stays at Hyatt hotels globally

　　•Flexible work schedules

　　•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

　　•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

　　•Paid Time Off, Medical, Dental, Vision, 401K with company match

　　Our Commitment to Diversity, Equity, and Inclusion

　　Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

　　Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

　　Who You Are

　　As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and are looking for various opportunities to develop personally and professionally.

　　The Role

　　•Enhance Hyatt’s competitive advantage and drive preference for Hyatt’s portfolio of brands utilizing various sources of information including custom/primary research, syndicated research, and behavioral or transaction-based data assets.

　　•Define, align, and manage projects to address key business issues and opportunities with a focus on delivering actionable insights.

　　•Source, analyze, and synthesize information to tell a cohesive and actionable story.

　　•Work consultatively and collaboratively with key business partners (e.g., Guest Experience Measurement, Marketing, Digital, World of Hyatt, Sales, and Operations).

　　•Accelerate knowledge and usage of Hyatt’s self-service analytics platform via training, support, and community building.

　　•Strategic Insights supplier management.

　　•The ideal candidate demonstrates a commitment to Hyatt’s core values: respect, integrity, humility, empathy, creativity, and fun.

　　Qualifications:

　　Experience:

　　•Bachelor’s degree in marketing, psychology, marketing research, math, computer science, engineering, or related field required. Master’s Degree preferred.

　　•Master's degree: While not mandatory, an MBA or a master's degree can be advantageous.

　　•5 years of relevant insights and analytics experience, preferably on the client side or a combination of supplier-side and client-side experience.

　　•Proficient in survey development.

　　•Strong quantitative, analytical, critical-thinking, and problem-solving skills.

　　•Strong knowledge of database concepts and SQL.

　　•Proficient in Tableau, Alteryx, ThoughtSpot preferred.

　　•Proficient in Office Tools (e.g., PowerPoint, Word, and Excel).

　　•Direct experience with analyzing large volumes of data to derive actionable insights and recommendations.

　　•Ability to analyze and synthesize data from multiple sources.

　　•Proficient in planning and project management.

　　•Strong work ethic and personal integrity; self-directed and self-motivated with a highly developed curiosity and willingness to learn and to teach.

　　•Excellent verbal and written communication skills as well as interpersonal and influencing skills; ability to define and capture business needs along with articulating strategic implications of analytic results with clarity and persuasiveness in an audience-appropriate manner.

　　•The preferred candidate for this role has a passion for travel and hospitality and a drive for results.

　　•Role is Chicago-based.

　　The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

　　We welcome you:

　　Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

　　Primary Location: US-IL-Chicago

　　Organization: Hyatt Corporate Office, Chicago

　　Pay Basis: Yearly

　　Job Level: Full-time

　　Job: Data, Analytics, and Insights

　　Req ID: CHI013552

　　Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.