DESCRIPTION

　　Currently, we are looking for a Senior Salesforce Business Analyst to make our team even stronger.

　　RESPONSIBILITIES

　　Serve as a subject matter expert and analyst/consultant, to understand customer’s needs, gather and document requirements

　　Help clients understand the best mix of technologies, design solutions and services and how they should be delivered to maximise effectiveness

　　Work and collaborate with various offshore and 3rd party suppliers, adapting your communications approach to meet the business demands

　　Work to understand the intersection between technology, customers and business to cultivate business development opportunities

　　Understand and stay abreast of current and emerging digital trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects client’s business and initiatives

　　Support from time to time in a consultative/pre-sales role on select digital engagements as needed and defined by the business and the client

　　REQUIREMENTS

　　CRM Technologies

　　Salesforce knowledge

　　Salesforce Service Cloud

　　Upper-Intermediate level of English, both spoken and written (B2+)

　　WE OFFER

　　Competitive compensation depending on experience and skills

　　Individual career path

　　Unlimited access to LinkedIn learning solutions

　　Sick leave and regular vacation

　　English classes with certified English teachers

　　Flexible work hours

　　EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

　　At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.