Key Account Manager - 2307015404W

　　Description

　　PURPOSE

　　This role is responsible for profitable sales growth in identified customer group. He or She is responsible to achieve company target and manage investment. Externally, this role needs to build strong customer partnership and manage the conflict. Internally, this role needs to collaborate with stakeholders and align the plan, resource and expected outcome

　　KEY ACCOUNTABILITIES

　　Business & Financial Acumen

　　Achieves sales target via developing strategy & solution with customers and building profitable business partnership

　　Manage investment with expertise in budget & payment management

　　Drive customer contribution improvement with better mix and planning

　　Manage customer profitability for long term cooperation

　　Accounts/Distributers and Industry Knowledge

　　Manage JBP, customer cycle management and contract negotiation

　　Seek potential opportunity to drive mutual benefit via insightful action plan

　　Monitor market trends, customer needs, competitors' action and develop appropriate plans to gain share

　　Understand the management priority across different G2M solution across direct account, distributor model or agency model

　　Customer and Stakeholder Engagement

　　Translate customer insights to applicable solutions to customers. Seeks advices, guidance and direction from key stakeholders.

　　Play appropriate role to negotiation with customers or internal stakeholders

　　Build strong connection with global/regional customer team

　　Category Management and Shopper Activation

　　Support company portfolio choice to shape best G2M plan

　　Escalate customer selling from pricing negotiation to category selling

　　Drive in-store execution to support business & category objectives

　　Leadership & Team management

　　Lead the team (internal subordinates or external distributor team) to meet the company goals

　　Develop team’s capability with coach & training support and performance management

　　Compliance Process Management on regulatory, legal, quality & control and financial to align with Credo based decision

　　Key Deliverables:

　　Sales, Offtake, Share, Customer GP, Investment Effectiveness and Efficiency (Customer TIE), Execution Excellence (5P & Perfect store score), Customer Inventory, Operation discipline (Forecast, payment, etc)

　　Qualifications

　　Bachelor’s degree or above.

　　At least 3 years of customer or trade marketing management experience with proven track record. Prior experience in FMCG industry is a bonus.

　　Multiple channel & customers and GTM (Direct account/distributor) experience is a plus.

　　Strong operational discipline and results oriented

　　Insights driven with strong understanding of customers’ needs

　　Challenge status quo and determined in tough negotiation & conversation

　　Strong communication and interpersonal skills

　　Resilience, agile mindset to cope with ambiguity, uncertainty & high pressure

　　Good English proficiency in written and oral is a plus

　　Primary Location Asia Pacific-Taiwan-Taipei-Taipei

　　Job Function Selling Consumer

　　Organization : JNTL Consumer Health (Taiwan) Limited

　　Req ID: 2307015404W