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ITSM & Release Manager
ITSM & Release Manager-May 2024
Jacksonville
May 13, 2026
About ITSM & Release Manager

  One of Kforce's financial services clients is seeking an ITSM & Release Manager to join their team. The ITSM & Release Manager will have a strong ITIL background inclusive of change, problem and incident management, superb understanding of infrastructure and application architecture and dependencies, and leadership experience.

  Bachelor of Computer Science or Engineering

  7 to 10 years of experience in ITIL Service Management functions including Release and Change Management

  Experience across all facets of infrastructure service delivery, including Infrastructure Demand and Capacity Management, Change and Release Management, Infrastructure Technical Project Management, etc.

  Proficiency in ServiceNowx

  Knowledge of financial services industry or willingness to learn

  ServiceNow and/or ITIL V4 Foundation certifications preferred

  Solid understanding of SDLC and Agile frameworks

  Excellent communication skills, both verbal and written

  The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

  We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

  Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

  This job is not eligible for bonuses, incentives or commissions.

  Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

  Compensation Type:YearsMinimum Compensation:125000.00Maximum Compensation:150000.00

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