Description

　　Vitalant is currently seeking a Donor Relations Specialist with front desk,customer service and/or sales experience for our donor care centers locatedin Lowry, Denver.

　　Our ideal candidate has a heart for helping others and a passion for savinglives. As a Donor Relations Specialist, you will be responsible for greetingdonors when they attend a donation center for blood and blood productdonation. You will be providing education to donors on the different types ofblood and blood products needed to save lives, helping them feelcomfortable, answering any pre-donation questions and signing them up fortheir next visit.

　　Every day you'll be having fun making a measurable difference in yourcommunity.

　　What to Expect

　　Schedule: Sunday - Tuesday 8:00am - 5:00pm

　　To help you stay energized, engaged, and inspired, we offer a full rangeof benefits for you and your dependents.

　　They include:Medical, dental, and vision insurance401K retirement savings plans + 5% company matchTuition assistance up to 5K per yearFree basic life and AD&D insuranceFree short-and-long-term disability insuranceEmployee Assistance ProgramHSA and FSAPaid time off (up to 17 days per year)7 paid holidays per yearPlus, many other employee perks and programs!We're looking for someone who can:Assist the donor services staff with donor flow, monitors wait times, andcommunicates with donors and/or staff regarding wait times.Educates donors on the donor process, address concerns and answer questionsConverts donors to automated and other new collection technologies to optimizethe donation opportunity.Administers customer service and marketing surveys to donors.Collects data and prepares reports and performs other clerical duties, asneeded.Retains current donors by rebooking donation appointments.Explains and/or enrolls donors in frequent donor programs.#CRSAD

　　Requirements

　　High School Diploma or GED1 year in related field such as customer service, receptionist, sales requiredGreat customer service and interpersonal skillsBasic PC/Windows proficiency

　　Summary

　　About Us

　　Vitalant is one of the nation's largest nonprofit blood and biotherapieshealthcare organizations, providing hospitals and patients across the U.S. asafe blood supply, specialized laboratory services, transfusion medicineexpertise and world-renowned research. We have a network of 115 donationcenters across the U.S. and host approximately 60,000 bl ood drivesannually. Vitalant provides blood and special services to patients in morethan 900 hospitals across the U.S. where millions of people depend on blooddonations from our generous donors.

　　Vitalant is committed to fostering a diverse and inclusive workplace built ona foundation of respect, integrity, teamwork, and excellence. Throughour DEI strategic plan, we create opportunities for employees of allbackgrounds to feel valued, seen and heard. We believe this mission drivescreativity and innovation, as employees experience an environment conduciveto personal growth and career development.

　　EEO/Minorities/Females/Disabled/Veterans

　　Our organization is an equal employment/affirmative action employer. If youneed accommodation for any part of the employment process because of a medicalcondition or disability, please send an e-mail to [email protected] tolet us know the nature of your request.

　　For more EEO information about applicant rights click here

　　Equal Opportunity Employer -minorities/females/veterans/individuals with disabilities/sexualorientation/gender identity