Introduction
The 'IBM Ecosystem' includes thousands of partners who 'Build' on, 'Sell' or 'Service' IBM technologies and platforms. As a Partner Technical Specialist your purpose is to influence your partners' technical strategies, working to incorporate and embed IBM's technology portfolio into Partner's reference architectures, practices, and solutions versus competition.
IBM Security Partner Technical Specialists (PTS) are the technical experts and trusted advisors to clients, IBM sales teams and IBM Business Partners. As a PTS you understand the client's business requirements, technical requirements, and competitive landscape. You will incorporate software and services into client-valued solutions and ensure client readiness for the implementation of the proposed Cybersecurity solutions
Your Role and Responsibilities
The Partner Technical Specialist mission is to work with Ecosystem Partners to identify opportunities, and progress technical sales, resulting in client success and IBM Technology business growth. Additionally, you will identify opportunities to expand Ecosystem partner skills coverage for Security, in order to scale success. Your understanding of the Ecosystem enables you to identify and involve the right Ecosystem Partners with the right skills for client success. You will leverage your technical insights to work alongside our Ecosystem Partners to remove technical inhibitors and co-deliver demos with Partners, support partner Proof of Concept/Value, advise partners on Solution Assurance, and progress opportunities to closure. You will engage with Partners and Clients with an opinionated point of
view as an IBM technologist, practitioner and brand specialty solution expert. The PTS role is part of the overall Ecosystem team with overall responsibility to assist in the building of partner capability and capacity for sustained IBM growth.
You will also work as an integral part of the IBM Technology sales organization and work closely with the Sales team through the pre-sales cycle. The role requires carrying out solution technical presentations, demonstrations, delivering Proof-of-Concepts and ensure client readiness for the implementation of proposed security solutions. The role also expects to deliver Business Partner technical enablement for IBM Security solutions, at the point of opportunity.
In this role, you will be a solution subject matter expert - analyzing customer situations and requirements and designing high quality security solutions, which are tailored to the client's business and technical needs in a way that is valued by the customer and superior to the competition. It is essential the candidate can apply in-depth understanding of best practices, key concepts, products, offerings and services within the IBM Security portfolio and utilize knowledge and experience about technology, industry and business.
Responsibilities:
Technical Accelerators that include solution presentation, demonstrations, Proof of Technology & Proof of Concepts for IBM Security products.
Act as IBM Security subject-matter technical expert to validate how a proposed solution meets and exceeds customer requirements.
Build confidence with clients to become their trusted advisor for Security.
Support sales team on prospect conference calls, WebEx and onsite visits by providing product demonstrations; expertly responds to technical questions and explains features in the context of solving customer's business problems using IBM Security solutions.
Lead technical response to client's Request for Proposals (RFP) and Request for Information (RFI) with the ability to articulate through writing clearly high-quality responses that describes the solution and how it meets the customers' functional and non-functional requirements.
Proactively scope the technical solution required to address customer requirements, assess customers met and unmet needs, and recommend solutions that optimize value. Identify additional business development opportunities.
Monitor customer support for technical solutions proposed throughout the sales process, intervening or alerting the sales and account teams to potential risks.
Effectively communicate within the IBM Security division providing feedback from the field in support of business opportunities that can grow our security solution.
Help deliver Business Partner technical enablement to build & maintain their skills continually.
Required Technical and Professional Expertise
5+ years of technical consulting/Technical sales/Technical Architecture experience in Security solutions encompassing On-Premise and SaaS solutions.
Fluency in spoken and written English.
Deliver verbal and written communications that are impactful and persuasive.
Ability to engage with multiple customers and transform their requirements to security solution design.
Business acumen, with an understanding of the complete sales process, from lead discovery to deal closure and transition to implementation.
Experience in engaging with clients to help design Security solutions.
Passionate about Cybersecurity, understands the industry and competitive landscape, follows the current market trends and outlook.
Good knowledge of the IBM solution areas (Threat Management, Data Security and Identity & Access Management).
Understanding of the complete security landscape and adjacent solutions(data & AI, containers, virtualization).
Preferred Technical and Professional Expertise
Scripting and programming experience (preferably Java, JavaScript, Python, SQL, Ansible) a plus.
System administration skills (Virtualization platforms, Docker/Kubernetes, OSes, DevOps), application servers and familiarity with common IT systems (HR, ERP, CRM, Core Banking).
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Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
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