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First Shift Customer Service Representative
First Shift Customer Service Representative-November 2024
Lafayette
Nov 7, 2025
About First Shift Customer Service Representative

  Industry: Hospital & Healthcare

  Employment Type: Contract-to-hire (4 month)

  Description:

  Taking inbound calls from patients from the hospital or medical centers attached to the hospital

  Handling operator calls for switchboard, call for emergencies (security, weather, etc.), and taking after hours for doctor groups

  Will be placing outbound calls (general discharge, general observation, and stroke calls)

  Cannot give any advice over the phones when talking to individuals

  SHIFTS HIRIRNG FOR:

  Mon-Fri 10 AM to 6:30 PMSkills:

  Customer Service

  Call Center

  Inbound Calls

  CSR

  Additional Skills & Qualifications:

  MUST HAVE:

  At least 1 year of call center background OR retail environment where they were handling a high volume of calls

  Understand they have a set schedule and breaks during the day

  Someone who performs well under pressure

  Someone who can work in a fast paced environment and stressful environment (at times)

  NICE TO HAVE:

  -Previous healthcare experience

  Experience Level:

  Entry Level

  About TEKsystems:

  We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

  The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

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