Description:

　　ASM America is looking for Field Service Engineers to help install their semiconductor equipment and interact with their customers directly to discuss/troubleshoot any issues or escalations that might arise. This could involve safety conversations with customers along with being able to express complex concepts and summaries for maintenance tasks. This will require a heavy amount of attention to detail and a mechanical base knowledge to be able to follow documented procedures and understand the purpose along with documenting the progress. MUST HAVES Electro-mechanical troubleshooting experience - through BSEE/ME degree, internships, work experience or hobbies Knowledge of mechanical blueprints and electrical schematics and how to apply them to equipment and troubleshooting Ability to travel to Phoenix, AZ for training 6-8 weeks. NICE TO HAVE: If someone has previous experience in ALD, CVD, PVD, LTCVD, thin films, deposition – they are very closely related to what they are doing. SHIFTS: (4:10's - 7am/pm-8am/pm) Font Half: Sun-Wed – Day or Night shift and Wednesday is the rotating day. Back Half: Wed-Sat – Day or Night shifts and Saturday is the rotating day. Mon-Fri: This could be dependent on the Tool you're working on and timing of the business. (All night shifts have a 15% shift differential, as well as these shifts have 8/hrs of built in overtime at 10%) TRAVEL: Virtual onboarding for a few weeks and then OJT for 6-8 weeks in AZ.

　　Skills:

　　mechanical, electrical, maintenance, field service, tools, sustain, install, repair, troubleshoot, service, schematics, blueprints, components, commisioning

　　Top Skills Details:

　　mechanical, electrical, maintenance, field service, tools, sustain, install, repair, troubleshoot, service,schematics,blueprints,components,commisioning

　　Additional Skills & Qualifications:

　　DUTIES: Perform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment. Have the ability to assist in customer escalations and manage beta-site projects. Create and maintain a high level of customer delight through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety first mentality. Will be required to develop action plans for problem resolution and be able to present to internal and external customers. Develop improvements for processes, hardware and software for continuous improvement of equipment / business operations.

　　Experience Level:

　　Intermediate Level

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　　About Actalent

　　Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.