At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

　　As a Field Based Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. CHW’s work in a team - based structure and spend most of their time in the community engaging directly with members. Interesting in learning to work with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role.

　　This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 - hour shift schedules during our normal business hours of 8am to 5pm. It may be necessary, given the business need, to work occasional overtime. This position is a field - based position with a home - based office. You will work from home when not in the field.

　　Primary Responsibilities:

　　Create a positive experience and relationship with the member

　　Help member set goals and develop a care plan to achieve those goals

　　Proactively engage the member to manage their own health and healthcare

　　Support the member to improve their wellbeing by staying out of the hospital, and attend regular visits to their primary physician

　　As needed, help the member engage with mental health and substance use treatment

　　Support the member to ensure pick-up of their prescriptions

　　Provide member education on community resources and benefits

　　Conduct post discharge activities from hospital facility and support connection to social services

　　Support member to engage in work or volunteer activities, if desired, and develop stronger social supports through deeper connections with friends, family, and their community

　　Partner with care team (community, providers, internal staff)

　　Knowledge and continued learning of community cultures and values

　　May conduct Health Risk Assessments (HRA) if needed

　　You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

　　Years of post-high school education can be substituted/is equivalent to years of experience

　　Required Qualifications:

　　Knowledge of culture and values of the community

　　Familiarity with the resources available in the community

　　Demonstrated ability to navigate a PC to open applications, send emails, and conduct data entry

　　Lived in the targeted community for 2 years

　　Designated workspace inside the home with access to high - speed internet availability (Provided by UHG)

　　Ability to travel locally up to 70% of the time

　　Preferred Qualifications:

　　Licensed Practical Nurse (LPN), Certified Nursing Assistant / Home Health Aide, Certified Medical Assistant

　　CHW Accreditation

　　2+ years of field - based experience

　　2+ years working in a case management role

　　Care management experience

　　Experience working in Managed Care

　　Knowledge and / or experience with behavioral health or substance use disorders

　　Knowledge of Medicaid and / or Medicare population

　　New York Residents Only: The hourly range for New York residents is $19.47 to $38.08 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

　　At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

　　Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

　　UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.