Facilities Coordinator

　　Job ID

　　149368

　　Posted

　　03-Jan-2024

　　Service line

　　GWS Segment

　　Role type

　　Full-time

　　Areas of Interest

　　Administrative, Customer Service, Facilities Management

　　Location(s)

　　London - England - United Kingdom of Great Britain and Northern Ireland

　　JOB SUMMARY

　　The purpose of this position is to provide assistance to the facility management team by supporting the workplace experience, ensuring a professional and efficient service delivery in line with regulatory requirements.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.

　　Supporting the systems & workplace coordinator with maintenance of the building and facilities.

　　Assisting as liaison with the Landlord’s management team.

　　Supporting the departments BCP emergency planning process and implementation. Maintaining the

　　Control of Substances Hazardous to Health Regulations (COSHH) register.

　　Assisting with building evacuation and fire drills. Ensuring the annual fire risk assessment is up to date and reviewed regularly. Assisting with regular DSE assessments and audits. Responding to service requests that come into Corporate Properties

　　Logging maintenance issues on Prism (Landlords Service Request system) as required

　　Assist staff and new joiners, providing training where required. Provide locker support. Responding to support requests from Orega and Open Health. Clearing leavers desks when required. Covering staff absences as required. COMFY support – assisting staff and responding to issues.

　　Supporting orders and requests when needed. Maintain files on work orders, proposals, and department files. Creates vendor files and check accuracy on completed paperwork submitted by vendors.

　　Undertaking and documenting the ISO14001 Internal audits. Assisting the team with sustainability

　　initiatives.

　　Maintaining a log of calls/emails that Corporate Properties receive. Support the team with MI data

　　Assists with the inspections on the facility campus.

　　Uses pc and/or PDA for work order system, email, ESS, printing, updating communications and training.

　　Assist with process and procedure training.

　　Other duties may be assigned.

　　QUALIFICATIONS

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

　　The requirements listed below are representative of the knowledge, skill, and/or ability required.

　　Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　EDUCATION and EXPERIENCE

　　High school diploma or general education degree (GED) required. Minimum of two years of

　　related experience and/or training.

　　COMMUNICATION SKILLS

　　Ability to comprehend and interpret instructions, short correspondence, and memos and ask

　　clarifying questions to ensure understanding. Ability to write routine reports and correspondence.

　　Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

　　Ability to effectively present information to an internal department and/or large groups of

　　employees.

　　FINANCIAL KNOWLEDGE

　　Requires basic knowledge of financial terms and principles. Ability to calculate simple figures

　　such as percentages.

　　REASONING ABILITY

　　Ability to understand and carry out general instructions in standard situations. Ability to solve

　　problems in standard situations. Requires basic analytical skills.

　　OTHER SKILLS and/or ABILITIES

　　Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing,

　　walking, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.

　　SCOPE OF RESPONSIBILITY

　　Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

　　About CBRE Global Workplace Solutions:

　　As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

　　CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

　　Application Process:

　　Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role.

　　Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

　　No agencies please.

　　Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

　　CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)