Dispatcher/Receptionist (Administrative Coordinator 3)

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　　Dispatcher/Receptionist (Administrative Coordinator 3)

　　Salary

　　$2,272.00 - $4,089.00 Monthly

　　Location

　　Lake Charles, LA

　　Job Type

　　Classified

　　Job Number

　　07/50417979/AC3/01.19.2024-AM

　　Department

　　DOTD-Engineering & Operations

　　Division

　　District 7- Lake Charles

　　Opening Date

　　01/19/2024

　　Closing Date

　　1/29/2024 11:59 PM Central

　　Description

　　Benefits

　　Questions

　　Supplemental Information

　　DISTRICT 07 - UNIT 001 – DISPATCHER/RECEPTIONIST

　　JOB NUMBER: 07/50417979/AC3/01.19.2024-AM

　　POSITION NUMBER: 50417979

　　ADMINISTRATIVE COORDINATOR 3

　　To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

　　An ideal candidate will possess the following competencies:

　　Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

　　Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

　　Using Data: The ability to use relevant and valid data to inform a recommendation for actions.

　　Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

　　For further information about this vacancy contact:

　　Danielle Corkran

　　ADA of Business

　　337-437-9106

　　The Louisiana Department of Transportation and Development (DOTD) is an equal employment opportunity employer and serves as a model employer for individuals with disabilities. DOTD does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, disability, age, or pregnancy, and prohibits harassment of any type.

　　Please visit our DOTD Career Center for more information about our agency:

　　http://wwwsp.dotd.la.gov/Inside_LaDOTD/Divisions/Mgmt_Finance/HR/Pages/Career_Center.aspx

　　Qualifications

　　MINIMUM QUALIFICATIONS:

　　Two years of experience in which clerical work was a major duty.

　　SUBSTITUTIONS:

　　Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.

　　Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.

　　College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.

　　NOTE:

　　Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.

　　NOTE: Any college hours or degree must be from an accredited college or university.

　　Job Concepts

　　Function of Work:

　　To perform a wide variety of clerical duties that requires independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.

　　Some discretion is required in the performance of these duties. Duties begin to expand in scope and complexity, and develop into departmental-program duties.

　　Level of Work:

　　Advanced.

　　Supervision Received:

　　General from higher-level clerical and/or supervisory personnel.

　　Supervision Exercised:

　　May supervise 1-2 lower-level personnel.

　　Location of Work:

　　May be used by all state agencies.

　　Job Distinctions:

　　Differs from Administrative Coordinator 2 by the presence of responsibility for clerical duties that involve greater scope and complexity, including initial program duties.

　　Differs from Administrative Coordinator 4 by the absence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment.

　　Examples of Work

　　NOTE: Positions allocated at this level tend to focus on numerous examples of work as listed below:

　　Performs responsible, initial departmental-program duties in accordance with rules, regulations, and policies. May involve communication with other departments, customers, etc.

　　Processes routine paperwork and/or enters data into a department log or database in the servicing of a customer.

　　Develops procedures and guidelines related to the imaging of documents; maintains a log of imaged files; may serve as leadworker over other imaging positions.

　　Prepares requisitions for the purchase of supplies; may involve entering information into an automated system.

　　Compiles information from various sources and prepares specialized reports; formats reports according to department standards.

　　Serves as clerical assistant to a manager, which could include keeping appointment schedule, preparing travel, issuing directives to others on their behalf, and relieving the manager of administrative matters.

　　May begin performing duties related to traditional administrative functions, such as property control, purchasing, and safety, in addition to other clerical duties as noted above.

　　Performs related duties as assigned.

　　Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

　　As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

　　Insurance Coverage More information can be found at https://info.groupbenefits.org/

　　Parental Leave– Up to six weeks paid parental leave

　　More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

　　Holidays and Leave – State employees receive the following paid holidays each year:

　　New Year's Day

　　Martin Luther King, Jr. Day,

　　Mardi Gras,

　　Good Friday,

　　Memorial Day,

　　Independence Day,

　　Labor Day,

　　Veteran's Day,

　　Thanksgiving Day and Christmas Day.

　　* Additional holidays may be proclaimed by the Governor

　　State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

　　Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

　　Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

　　Teacher's Retirement System of Louisiana (www.trsl.org),

　　Louisiana School Employees Retirement System (www.lsers.net), among others

　　01

　　CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

　　1= I have no experience and/or am uncomfortable communicating effectively

　　2= I have limited experience or require assistance to communicate effectively

　　3= I can communicate effectively

　　4= I can communicate effectively and help others improve their communication

　　02

　　CE: Explain your rating by providing specific and relevant examples in the box below.

　　03

　　FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

　　1= I have no experience and/or am uncomfortable following policies and procedures

　　2= I have limited experience or require assistance to follow policies and procedures

　　3= I can follow policies and procedures

　　4= I can follow policies and procedures and help others improve their ability to follow policies and procedures

　　04

　　FPP: Explain your rating by providing specific and relevant examples in the box below.

　　05

　　UD: Rate your ability to use data based on our definition: The ability to use relevant and valid data to inform a recommendation for action.

　　1= I have no experience and/or am uncomfortable using data

　　2= I have limited experience or require assistance to use data

　　3= I can use data

　　4= I can use data and help others improve their ability to use data

　　06

　　UD: Explain your rating by providing specific and relevant examples in the box below.

　　07

　　Are you a permanent LA-DOTD employee?

　　Yes

　　No

　　08

　　Are you a probational LA-DOTD employee?

　　Yes

　　No

　　09

　　Are you a current or former employee of the State of Louisiana?

　　Yes

　　No

　　10

　　If so, for which state agency(ies) do you/did you work and during what time period(s)? If not, indicate "NA".

　　11

　　To ensure compliance with PPM #9, DOTD Nepotism Policy, please list the name and relationship with any immediate family members that are currently employed by the LA-DOTD. Please type "N/A" if there are no immediate family members?

　　12

　　What are your career interests?

　　Required Question

　　Agency

　　State of Louisiana

　　Address

　　For agency contact information, please refer to

　　the supplemental information above.

　　Louisiana State Civil Service, Louisiana, 70802

　　Phone

　　(866) 783-5462

　　Website

　　http://agency.governmentjobs.com/louisiana/default.cfm

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