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Director, Investment Operations
Director, Investment Operations-November 2024
New York
Nov 25, 2025
About Director, Investment Operations

  Company Description

  About Zenith

  Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses. Zenith is part of Publicis Media, the media arm of Publicis Groupe.

  Job Description

  Position Summary

  The Operations Director is an integral role within the Zenith team, responsible for monitoring and building internal operational processes throughout the account. Data integrity is of upmost importance for the success of this new tool and client relations so a keen eye for detail and forward thinking are the key attributes required for this role.

  Specific Responsibilities

  Work alongside the planning, investment, operations, finance, and reconciliation teams to execute the end-to-end financial management process inclusive of budget authorization, client billing, supplier invoice reconciliation and payment, and compliance with internal/external audit requirements.

  Partner with Finance and Procurement teams to deliver financial reporting and tracking (e.g. monthly analysis of planned vs. actual spend, delivery reporting, etc.)

  Manage the tools, systems, and process that enable sound financial operations including planning/investment team support/training

  Must have a firm grasp of the end-to-end planning/buying process and how the various agency and client functions work together within that process.

  Build strong relationships with internal stakeholders and groups, facilitating synergy between the planning and activation functions that manage day-to-day client business

  Build and develop relationships with client business directors and brand teams, ensuring that client and overall data proposition is relevant and aligns with strategy direction

  Drive a culture of ‘always on’ data driven decision making that will institutionalize the use of consumer-driven analytics in media / marketing investment planning

  Grow product delivery and agency revenue organically by cross selling and up selling value add analytical products across client divisions, markets & categories

  Scope and direct advanced analytics projects to ensure that the deliverables are designed to answer valuable client and media team questions, and that timelines and scope are adhered to

  The successful candidate will have experience and expertise in how to intersect consulting skills, data, advanced analytics and marketing strategy to drive and improve clients’ business results.

  Qualifications

  The candidate must have 5-8 years of experience consulting with clients on making strategic investment decisions to improve business results

  Senior resource must have strong functional understanding of contemporary marketing analytics, advertising technology and research techniques, as well as an innovative vision on how the practice should evolve to keep pace with the ever changing marketing environment

  Strong client management/consultative experience both presenting and resolving issues.

  Extensive experience leading and managing marketing technology projects from ideation through installation

  Strong critical thinking and problem solving skills – demonstrated ability to mine data for relevant and actionable insights

  Solid written and verbal communication skill with ability to communicate/translate complex concepts to non-technical audience

  Strong understanding and experience with digital media buying, KPI development and technology practices during campaign planning and execution

  Demonstrated experience with programmatic audience buying concepts and execution

  Must have demonstrable quantitative skills and the ability to roll up sleeves and dig into the numbers when necessary

  Must have powerful leadership qualities, as will be required to lead external and internal resources into new marketing effectiveness territories

  Candidate must have a strong attention to detail, and be able to quality check their teams’ work to ensure that data anomalies/mistakes are caught prior to delivery of the analysis to the client teams

  Candidate must have strong management capabilities, both operationally (as well as strategically) to ensure that guidance is given to all teams on how to enhance the product as the account matures)

  Candidate must be outgoing and able to integrate with a fast-paced Planning and Activation teams

  Must be able to cultivate excellent relationships with technology and research partners

  Ability to meet deadlines in a fast-paced environment

  Hands on, problem solving abilities – “can do” approach (someone who is a thinker and a doer)

  Additional Information

  All your information will be kept confidential according to EEO guidelines.

  Veterans Encouraged to Apply

  Compensation Range: $115,500 - $160,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

  #LI-Hybrid

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