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Dec 8, 2023
Dec 8, 2023-January 2024
Montreal
Jan 29, 2026
ABOUT MORGAN STANLEY
Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals.
10,000+ employees
Financial Services, Technology
VIEW COMPANY PROFILE >>
About Dec 8, 2023

  We offer:

  • To work with some of the best professionals in the business - for a firm that values individual intellect as much as teamwork

  • State-of-the-art offices that are designed to maximize collaboration

  • Flexible working arrangements

  • Enriching challenges that provide opportunity for constant learning and advancement

  • An environment which is leveraging technology to its highest potential

  Team Profile:

  Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the Firm's software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.

  ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of our employees. Application and end user services are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database services.

  Position Description:

  Morgan Stanley has earned a worldwide reputation for excellence in financial advice and market execution. With more than 600 offices in 33 countries, the successful candidate will work in a global team under the umbrella of Backup operations. The Enterprise Computing NetBackup Operations Level 3 team is responsible for maintaining and protecting business data and disaster recovery using a combination of the latest innovative technologies and operational tools.

  Responsibilities:

  • The NetBackup operations team core function is to serve as the highest level of escalation for the Level 1 Command Center and Level 2 operational teams.

  • Provide level 3 escalation & on-call support for in house developed software and 3rd party products for a large global distributed environment.

  • Proactive health & hygiene tasks to maintain operational stability and compliance for risk & control programs to ensure the production environment is not put at risk.

  • Collaborate with engineering teams to test and certify new hardware & software products and engage with clients to understand business demand, needs & support during outage scenarios.

  • Weekend project work responsibilities to on-board new backup assets for growth or large programs such as new datacenter build outs.

  • Supports Afterhours/weekends on-call support.

  QUALIFICATIONS

  Required skills:

  • An equivalent of at least 3 years' experience as NetBackup specialist

  • Strong working knowledge of the storage industry for both off-line, on-line and related storage technologies is essential (e.g. Backup, Storage Array, SAN & NAS technologies) and a comprehensive understanding of TCP/IP & associated technologies (NFS, CIFS, NIS, DNS).

  • Competent scripter to support in-house developed tools and products.

  • Ability to troubleshoot, resolve complex problems, with a fix it once for everywhere and automation mentality.

  • Strong communication skills and a sense of global ownership are required.

  • High levels of motivation, initiative and a proactive or 'self-starter' approach to work is essential.

  • Hands on experience and working knowledge of the following technologies:

  • Veritas Netbackup 8.x and 10.x

  • Storage Array technologies

  • SAN switches and Fabric OS

  • Solaris and Linux (Red-hat)

  • AdvancedDisk with SLP

  • IBM high-end Tape library LTO8

  • NetBackup Flex Appliance

  About us:

  Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. At Morgan Stanley Montreal, we are shaping the future of our global business and contributing to our local community. Our team works across numerous areas.

  Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

  All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.

  Knowledge of French and English is required.

  Build a career with impact. Visit morganstanley.com for more information.

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