We offer:

　　• To work with some of the best professionals in the business - for a firm that values individual intellect as much as teamwork

　　• State-of-the-art offices that are designed to maximize collaboration

　　• Flexible working arrangements

　　• Enriching challenges that provide opportunity for constant learning and advancement

　　• An environment which is leveraging technology to its highest potential

　　Team Profile:

　　Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the Firm's software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.

　　ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of our employees. Application and end user services are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database services.

　　Position Description:

　　The Private Cloud SRE L3 team is part of the Enterprise Computing organization within Morgan Stanley. The team has presence in cities globally and is focused on supporting cloud and container-based platforms for internal and external clients. You will integrate with the global follow the sun operations model, which translates to responsibility for technologies supported by the team in the respective regions. Team members frequently interact with engineering teams and collaborate on the testing and certification of software deployed to the platform.

　　Primary Responsibilities:

　　• Provide L3 support for Morgan Stanley's private cloud, including on-call rotation

　　• Work closely with the internal engineering team and provide input on testing of new component releases and infrastructure upgrades, as well as performance, capacity, and monitoring

　　• Create and improve processes for support, including training, documentation, customer engagement, automation, and scripting, incident, problem, and change management

　　• Work together with L2 teams and other L3 team members internationally

　　QUALIFICATIONS

　　Required Skills:

　　• 5+ years of relevant experience

　　• 3 to 5 years of Linux experience.

　　• Sound knowledge of server infrastructure, virtualization, cloud computing

　　• Proven Kubernetes and Docker experience

　　• Excellent understanding of internet and networking protocols, including TCP/IP, HTTP/HTTPS

　　• Strong understanding of security protocols, e.g. SSL/TLS, Kerberos

　　• Strong organizational skills and ability to manage multiple tasks and high-pressure situations for outage resolution

　　• Experience with Agile and DevOps/SRE concepts

　　• Have administrative competence in at least one major scripting language or platform (for example Python)

　　• Communicate effectively with various user groups, e.g. developers and engineers, as well as remote team members

　　Nice to have:

　　• Knowledge of system monitoring in cloud environments, including cloud - specific products and tools

　　• Experience in developing monitoring architecture and implementing monitoring agents, dashboards, and alerts

　　• Experience operating in large, enterprise environments

　　• Experience with maintaining high-availability production systems

　　• Experience in enterprise-level hosting environments, in particular cloud and container technologies

　　About us:

　　Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. At Morgan Stanley Montreal, we are shaping the future of our global business and contributing to our local community. Our team works across numerous areas.

　　Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

　　All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.

　　Knowledge of French and English is required.

　　Build a career with impact. Visit morganstanley.com for more information.