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Customer Service Professional
Customer Service Professional-May 2024
Thane
May 21, 2026
ABOUT SIEMENS
From digitalization to automation, Siemens is changing the cities people live in and the places they work.
10,000+ employees
Technology, Engineering
VIEW COMPANY PROFILE >>
About Customer Service Professional

  Job Family: Customer Services

  Req ID: 402793

  Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries.

  Every day we push the boundaries of what is possible like developing state-of-the-art high-speed trains and intelligent robots. Therefore, we need Ambassadors for new insights, hardworking storytellers, and passionate captivators in marketing and sales who make our customer relationships strong. We’ll open up endless possibilities for you to do just that; make the important things a reality!

  WHAT YOU WOULD BE DOING?

  Business development for DCP & remote connectivity portfolio.

  Consulting for Industrial network/security solution based on Siemens products.

  Design and specification of solutions for OT networks (wired/wireless) for various Industrial Automation applications.

  Support to regional colleagues for product selection, Configuration of network components, integration and test of network solutions.

  Consulting, onboarding & business development for remote connectivity portfolio

  How do you qualify for the role?

  BE in electronics or Instrumentation with 6 - 8 years of experience in OT networking /Diploma in electronics or Instrumentation with 8 - 10 years of experience in OT Networking.

  Candidate need to have good communication and presentation skills.

  Good understanding of Automation solutions (PLC, DCS, SCADA, Drives).

  Thorough understanding on various OT communication protocols. (Profinet, Modbus TCP, DeviceNet etc.)

  Good understanding on network concepts like VLAN, segmentation, switching, routing, ring topologies, redundancy, NAT, IT/OT integration etc.

  Understanding of various encryption & authorization protocols for remote connectivity. (Eg: IpSec tunnel)

  Sound knowledge on wireless communication. (Wifi 4 & Wifi 6)

  Good understanding on various cybersecurity standards like IEC 62443 or NIST.

  Experience on L2 & L3 Switches, firewalls & wireless products.

  Understanding/Experience on Identification & locating portfolio (RFID solution)

  Ability to support & consult to regional colleagues or End customer.

  Willingness to learn Automation Solutions, Network and Security standard and best practices for Industrial environment.

  We would be happy to welcome you to our Siemens Ltd. Family, please feel free to apply on the website. If shortlisted, we will be calling you for next steps soon.

  You will be performing get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.

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