Home
/
Customer Service
/
Customer Engagement Specialist
Customer Engagement Specialist-December 2024
Las Vegas
Dec 19, 2025
ABOUT KROGER
The Kroger Family of Companies bring quality food and community support to locations all across the United States.
10,000+ employees
Consumer Goods & Services, Food & Beverage
VIEW COMPANY PROFILE >>
About Customer Engagement Specialist

  Company Name: Smith's Food and Drug

  Position Type: Employee

  FLSA Status: Non-exempt

  Position Summary:

  Provide excellent customer service by acknowledging customers as they enter and exit the store, answering questions and assisting with deactivation of electronic article surveillance devices. Additionally, perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

  Essential Job Functions:

  Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer serviceAcknowledge customers in a friendly manner as they enter and exit the storeManeuver in the store's entry and exit areasPolitely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observedRespond to activations of Electronic Article Surveillance (EAS) systemsAssist customers with deactivation of EAS devicesAnswer customer questions concerning the location of items or sections within the storeDirect communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behaviorReport incidents on the Kroger Loss Prevention Monitoring System (KLPMS)Review closed-circuit television (CCTV) and report any incidents to district AP managerPerform random associate parcel/receipt checkAssist customers with bascarts that may lock up with PurcheckReport safety concerns to supervisorComply with corporate policies and promote/follow company initiativesMaintain flexibility to work any shiftMust be able to perform the essential functions of this position with or without reasonable accommodation

  Minimum Position Qualifications/Education:

  High school diploma or general education degree (GED) or combination of relevant education and experienceMinimum 18 years of ageAbility to pass drug testAbility to work in a fast-paced environmentAbility to handle sensitive information while maintaining a high degree of confidentialityAccuracy/attention to detailAbility to work within rigid timeframes and meet resolute deadlines

  Desired Previous Job Experience:

  Knowledge of Kroger policies, procedures, and organizational structureAbility to speak a second language

  Education Level: None

  Required Certifications/Licenses: None

  Position Type: Part-Time

  Shift(s): Evening; Day

  Regions: West

  States: Nevada

  Keywords:

  Jobs at Smith's: A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.

  Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

  Posting Notes: NV || Las Vegas || 7130 N Durango Dr || 89149 || Smith's Food and Drug || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Enterprise Account Executive Generalist, Spectrum Enterprise
Do you want to pursue new local Enterprise accounts while managing an existing portfolio? You can do that. Ready to use consultative sales techniques to outline beneficial combinations of networking
Desktop Support Technician
Req ID: 259379 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking o
Customer service engineeri internship
Your responsibilities: You will understand the basic principle of transformer and common quality issues.You will understand service work scope and HSE requirements at sites.You will understand transf
Patient Services Liaison (Onsite- Honolulu, HI)
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on t
Mobile Customer Service Rep
MOBILE CUSTOMER SERVICE REPRESENTATIVE $20/hr Start Date: February 13th, 2024 Training Shift: Tuesday - Saturday, ending no later than 9:00PM Production Shift: Mid-shifts ending no later than 9:00PM,
Inventory Customer Advocate
Description ob Description: Leidos has a career opportunity for a Material Control resource in the WMA. The contract will focus on the lifecycle of assets ordered by the customer. Primary Responsibil
FHA Mortgage Servicing-Customer Service (Part-Time)
Description Leidos is seeking Part Time Customer Service Representatives with Mortgage Servicing experience. The successful candidates will join the FHA contact center in our Albuquerque, NM office.
Customer Care Collections Senior Rep
Position's General Duties and Tasks In these roles you will be responsible for: • Performing actions based on the EOB, Insurance wesbites to collect outstanding Accounts Receivables. • Identify the o
Patient Financial Services Representative Physician Practice
Primary City/State: Mesa, Arizona Department Name: Banner Staffing Services-AZ Work Shift: Day Job Category: Revenue Cycle Health care is constantly changing, and at Banner Health, we are at the fron
Client Associate
Your role • provide best-in-class client experience through active communication, anticipation and fulfillment of needs, exceptional attention to detail, and quick inquiry resolution • onboard and ma
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved