Home
/
Customer Service
/
Customer Engagement Specialist
Customer Engagement Specialist-March 2024
Las Vegas
Mar 29, 2026
ABOUT KROGER
The Kroger Family of Companies bring quality food and community support to locations all across the United States.
10,000+ employees
Consumer Goods & Services, Food & Beverage
VIEW COMPANY PROFILE >>
About Customer Engagement Specialist

  Company Name: Smith's Food and Drug

  Position Type: Employee

  FLSA Status: Non-exempt

  Position Summary:

  Provide excellent customer service by acknowledging customers as they enter and exit the store, answering questions and assisting with deactivation of electronic article surveillance devices. Additionally, perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

  Essential Job Functions:

  Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer serviceAcknowledge customers in a friendly manner as they enter and exit the storeManeuver in the store's entry and exit areasPolitely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observedRespond to activations of Electronic Article Surveillance (EAS) systemsAssist customers with deactivation of EAS devicesAnswer customer questions concerning the location of items or sections within the storeDirect communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behaviorReport incidents on the Kroger Loss Prevention Monitoring System (KLPMS)Review closed-circuit television (CCTV) and report any incidents to district AP managerPerform random associate parcel/receipt checkAssist customers with bascarts that may lock up with PurcheckReport safety concerns to supervisorComply with corporate policies and promote/follow company initiativesMaintain flexibility to work any shiftMust be able to perform the essential functions of this position with or without reasonable accommodation

  Minimum Position Qualifications/Education:

  High school diploma or general education degree (GED) or combination of relevant education and experienceMinimum 18 years of ageAbility to pass drug testAbility to work in a fast-paced environmentAbility to handle sensitive information while maintaining a high degree of confidentialityAccuracy/attention to detailAbility to work within rigid timeframes and meet resolute deadlines

  Desired Previous Job Experience:

  Knowledge of Kroger policies, procedures, and organizational structureAbility to speak a second language

  Education Level: None

  Required Certifications/Licenses: None

  Position Type: Part-Time

  Shift(s): Evening; Day

  Regions: West

  States: Nevada

  Keywords:

  Jobs at Smith's: A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.

  Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

  Posting Notes: NV || Las Vegas || 7130 N Durango Dr || 89149 || Smith's Food and Drug || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Retail Banker I (US)-Cambridge, MA (Harvard Sq)
Hours 40 hours including Saturdays (Closed Sundays) Job Details The Retail Banker I is a Customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consul
Cashier - Lesley University
Job Description We?re looking for a ?Cashier? because ?Being Awesome? isn?t a job title we can use. The perfect recipe for a Cashier on our team? A bit of sugar and spice, and a pinch of everything n
Client Services Project Manager II
Job Description When you're part of the team at Thermo Fisher Scientific, you'll do important work. Surrounded by collaborative colleagues, you'll have the support and opportunities that only a globa
Patient Pay Coordinator - Monroeville, PA (Hybrid)
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Retail Banker I (Part Time) - Kirkman Road
Hours 30, including weekends (Saturday & Sunday) Job Details The Retail Banker I is a Customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consu
Service Operator
7242 - Midlothian - 901 Murray Olds Dr, Midlothian, Virginia, 23114 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by supporti
Cashier - University of S. Florida
Job Description We?re looking for a ?Cashier? because ?Being Awesome? isn?t a job title we can use. The perfect recipe for a Cashier on our team? A bit of sugar and spice, and a pinch of everything n
Customer Specialist
7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experi
Lead Customer Service Representative
Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every
Customer Service Team Lead
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved