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Creative Marketing Manager, Seller External Relations
Creative Marketing Manager, Seller External Relations-December 2024
San Diego
Dec 18, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Creative Marketing Manager, Seller External Relations

  Description

  The Seller External Relations team is responsible for ensuring that external perception mirrors the reality that Amazon’s stores are a great place for independent sellers to build and maintain thriving businesses. We are seeking an innovative and hands-on Marketing Manager to spearhead the curation of cultural moments on our Support Small site. You will be responsible for executing creative marketing strategies that resonate with inclusive consumers, drive discoverability and bring to life the inspiring stories of the small businesses selling in the Amazon store. If you're a creative thinker with a passion for supporting small businesses , we invite you to join our team and make an impact.

  Key job responsibilities

  Bachelor's degree in Marketing, Communications, or a related field.

  3+ years of experience in creative marketing, preferably in a consumer-focused role.

  Strong understanding of social media platforms and their respective audiences.

  Excellent written and verbal communication skills.

  Demonstrated ability to think strategically and execute with attention to detail.

  Passion for supporting small businesses and promoting inclusivity.

  About the team

  The Seller External Relations (SER) team ensures that Amazon is viewed globally by external audiences as a valuable, accessible, partner who respects and celebrates the success of its sellers. We create content and tools that demonstrate and celebrate the positive experiences of sellers on Amazon to other sellers, the general public, and influentials (e.g., media and policymakers)

  We are open to hiring candidates to work out of one of the following locations:

  Oceanside, CA, USA | San Diego, CA, USA

  Basic Qualifications

  Bachelor's degree in Marketing, Communications, or a related field.

  3+ years of experience in creative marketing, preferably in a consumer-focused role.

  Proficiency in Symphony and Brightspot or similar content management systems.

  Ability to analyze and interpret data, providing actionable insights for optimization.

  Excellent written and verbal communication skills.

  Demonstrated ability to think strategically and execute with attention to detail.

  Passion for supporting small businesses and promoting inclusivity.

  Preferred Qualifications

  Proficient in using analytics tools and platforms for comprehensive performance measurement and reporting.

  Experience in international marketing or collaborating with diverse global audiences.

  Ability to drive cross-functional alignment in a fast-paced environment.

  Knowledge of accessibility standards and best practices in marketing to ensure inclusivity.

  Familiarity with e-commerce platforms and trends to optimize for user experience and conversion.

  Strong project management skills, with the ability to manage multiple campaigns concurrently.

  Proven adaptability to emerging technologies and trends in the digital marketing landscape.

  Excellent presentation skills, with the ability to articulate creative concepts and strategies to internal and external stakeholders.

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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