Computer Operator, Full-time, Onsite opportunityReq #:0000136951

　　Category:Information Systems and IT

　　Status:Full-Time

　　Shift:Day

　　Facility:RWJBarnabas Health Corporate Services

　　Department:IT&S Data Center Operations

　　Location:

　　Oceanport, 2 Crescent Place, Oceanport, NJ 07757

　　Job Overview:

　　A Computer Operator is responsible for the overall monitoring and health of the 24/7 Central Data Center as well as the West Orange data center. They are responsible for the creation of the Active Directory accounts during their shift in accordance with the departmental policy and procedures. Computer Operators monitor multi-technology computing platforms, interfaces and servers.

　　Qualifications:

　　Required:

　　Education completed in IT related field or minimum 1 year IT related work experiencePreferred:

　　Bachelor s Degree in IT related fieldCertifications and Licenses Required:

　　Preferred: Certification in IT Related fieldScheduling Requirements:

　　Shift working: 6:30 AM ET 7:30 PM ET

　　Days to work: Wednesday, Thursday, Friday

　　Travel to West Orange location 1x/quarter

　　FT/Non-exempt

　　Essential Functions:

　　Responsible for ensuring a stable operating environment and attaining maximum utilization of system facilities

　　Acts on high priority tickets immediately and escalates as needed.

　　Troubleshoots and restores routine technical service and peripheral equipment

　　Schedules and performs production runs

　　Provides a 2nd level of support to the Caretech Enterprise Service Desk as needed

　　Performs QB triaging of calls to admins within the Server, Messaging, Network, Backup, San, and UNIX teams to ensure the appropriate person is contacted as they are needed

　　Escalate Communicate all other issues/concerns to Manager Director, as applicable.

　　Effectively communicate with Manager, cross-functional team leads/team members, clients & vendors,both Written & Verbal.

　　Additional Information:

　　Benefits and Perks:

　　Medical/Dental/Vision plans

　　401 (k)

　　PTO

　　Short & Long Term Disability

　　Basic Life & Accidental Death Insurance

　　Tuition Reimbursement

　　Health Care/Dependent Care Flexible Spending Accounts

　　Discounts Through our Partners

　　NJ Devils

　　NJ Performing Arts Center

　　Verizon

　　And many more!

　　Choosing RWJBarnabas Health!

　　RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

　　RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

　　Equal Opportunity Employer

　　RWJBarnabas Health is an Equal Opportunity Employer