Job Description

Role Overview:

Objective : This role is critical to driving success for a highly transformative business initiative, requiring a proactive and client-focused renewal sales approach. Maximize adoption of Oracle solutions and identify opportunities for product expansion through high-value client relationships.

Key Responsibilities:

Strategic Initiative Support: This pivotal role supports a strategic business initiative for our top Hospitality client, focusing on transformative motions for the customer.

Client and Renewal Management: Oversee approximately 400 clients and manage around 1000 renewals annually, ensuring seamless processes and high client retention rates.

Client Satisfaction: Maintain a high level of client satisfaction by acting as a liaison between clients and Oracle’s internal operations, ensuring clear communication and swift resolution of issues.

Opportunity Identification:** Identify and drive product expansion and upsell opportunities to enhance client value and Oracle's market position.

Role Characteristics:

Duties and tasks are standard with some variation.

Completes responsibilities largely independently within defined policies and procedures.

Qualifications:

3 to 5 years of professional experience, preferably with demonstrated implementation or client-facing relationship experience.

Understanding of various technical architectures and operating systems.

Industry experience is desired and highly advantageous.

Career Level - IC2

Responsibilities

The Hospitality and Leisure Industry is a dedicated organization that develops and sells Property Management systems/solutions. We are embarking on a new path and are looking for high energy, efficient, enthusiastic and innovative thinkers that are comfortable working directly with our customers and across complex internal teams.

We are looking for a strongly motivated sales rep with a passion for great results and high customer satisfaction levels. The primary function of the role is to ensure the continuity of existing customers' services via renewal and retention methods. Specifically, we would like:

Proven track record of renewals experience and results against quota.

Experience in forecasting results on a quarterly basis ahead of time via territory research and scoping work.

Intermediate / advanced Excel skills, experience in Word, PowerPoint and CRM systems

Product experience in sales/renewals of a software platform or product.

Ability to excel in a high-energy, quarterly-results driven sales culture

Proven expertise working with the executive level in client environments, as well as with procurement, business owners, etc.

Experience representing the customer to internal product stake holders.

Experience developing compelling presentations and/or sales approaches for both end customers as well as internal consumption.

Understanding of legal terms and common software sales contracts

Ability to effectively negotiate in both challenging and collaborative sales engagements

Team player who will work within the company to continue improving organization processes

3-5 Years sales experience in technology-based company

Essential Duties and Responsibilities

Engage and address customer concerns, pain points, etc.

Be a liaison and customer voice by selling collective customer ideas, issues, pain points, etc. to the product strategy team

Lead the renewal sales cycle from proposal stage through contract execution

Achieve / exceed quarterly renewal targets

Identify “at-risk” renewal clients early in the cycle and construct an action plan to ensure a successful, timely renewal

Provide continuous feedback to management on both successes and challenges for the business

Maximize renewal revenue

Drive on-time or early renewals

Accurately forecast quarterly renewal revenue

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer