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CBB Risk Customer Remediation Data Analyst
CBB Risk Customer Remediation Data Analyst-November 2024
Cincinnati
Nov 3, 2026
About CBB Risk Customer Remediation Data Analyst

  At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

  Job Description

  The Customer Remediation Data Analyst in CBB Risk will participate in projects that require research, data compilation and analysis to ensure compliance with the bank’s Customer Remediation Policy.

  Responsibilities will include, but are not limited to, the following:

  Customer Remediation Support: The CBB Risk Data Team supports issue and business line management with research, data analysis, documentation, and execution

  Credible Challenge: The CBB Risk Data Team accepts ownership of the data used within all CBB customer remediation events. This includes confirmation to front line systems for any data created internally or obtained from an external source and verification of any component required during validation.

  Maintain awareness of bank, regulatory, and industry changes and trends

  Responsibilities may also include contributing to CBB Risk Data Team projects or project implementation

  Perform other duties as assigned

  Basic Qualifications

  Bachelor's degree or equivalent work experience

  Typically, more than six years of applicable experience

  Preferred Skills/Experience

  SQL coding experience

  Five years of experience with bank systems/products

  Python/SAS coding experience

  Five years in a reporting, analytics, or technology environment

  Strong problem-solving, process facilitation, project management, and analytical skills

  Excellent interpersonal, written, and verbal communication skills

  Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact CBB

  Advanced understanding of CBB operations, products, services, systems, and associated risks/controls

  Advanced Excel computer skills and database knowledge

  Experience with SharePoint or TEAMS

  Comfortable working in a team environment with layers of required review/approval

  Ability to work in a fast-paced environment with large workloads

  If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

  Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.

  Benefits:

  Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  Healthcare (medical, dental, vision)

  Basic term and optional term life insurance

  Short-term and long-term disability

  Pregnancy disability and parental leave

  401(k) and employer-funded retirement plan

  Paid vacation (from two to five weeks depending on salary grade and tenure)

  Up to 11 paid holiday opportunities

  Adoption assistance

  Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

  EEO is the Law

  U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

  E-Verify

  U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

  The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $102,340.00 - $120,400.00 - $132,440.00

  Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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