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Business Analyst, Payments, Digital and Emerging Payments
Business Analyst, Payments, Digital and Emerging Payments-September 2024
Seattle
Sep 5, 2026
About Business Analyst, Payments, Digital and Emerging Payments

  Are you passionate about leveraging data to deliver actionable insight that impacts Amazon business decisions? Does the prospect of dealing with huge payment data across the globe excite you? Are you looking for a role that leverages both your analytical and business abilities? Look no further, DEP Team is seeking a Business Analyst who can collaborate with diverse set of stakeholder including product managers, marketing managers, software development managers/engineers and other partner teams within Payments, and analyse large data sets, prove disprove hypothesis, build self-service dashboards and reports.Amazon's Digital and Emerging Payments team develops global services to create and improve the customer paying experience for Digital products and subscriptions. Measuring customer behavior, developing insights and monitoring our success requires large amounts of data. We're currently looking for a tenured Business Analyst to focus on improving the success of our product. This is an opportunity to join a group with a broad charter and stakeholders across Amazon to directly influence the customer experience for Amazon products worldwide. This role offers exciting challenges and the opportunity to influence and drive a growing payments area. A successful candidate loves problem solving, obsesses over data, and has a track record of using data to influence successful business decisions.Key job responsibilitiesYou will:- Lead and develop payment metrics for Digital (content and subscription purchases): Lead and design reporting solution for Payment metrics for new and existing payment products. Work with Business Intelligence Engineers, Data engineers and Product managers to define reporting needs.- Build Self-Service BI: Build self-service tools and dashboard that not only gives aggregated metrics but also provide ways to pull most granular data for defect verification, customer communication, deep-dive etc.- Perform data analysis: Perform deep-dive and data analysis. Provide recommendation on new metrics or business decisions.- Run long term value analysis: Learn Payment downstream impact frameworks and methodology, gather input data, define parameters and publish results to stakeholders.- Create marketing segmentation and prove-disprove hypothesis: Work with marketing managers on marketing campaign execution and post data analysis.You are:- Customer obsessed: You have a sharp business acumen and are passionate about changing the way customers (businesses) use data to drive success.- Independent and comfortable with ambiguity: Work independently on incomplete, unstructured and ambiguous requirements.- A leader: Manage multiple projects and stakeholders simultaneously. Provide recommendations based on analysis. Make intelligent decisions using data and business priority, guide team's roadmap, help & mentor other teammates. Work across multiple teams to drive alignment, create mechanisms with respect to data based decisions and influence team's roadmap.A day in the lifeYou will work with a team of product and program managers, talented engineers (business intelligence/ data engineers) and developers, leading data-based insights for the team to drive business decisions. Your role will ensure success for the team. You should be comfortable diving deep into data and ensure high quality program execution of data needs, reports and insights. You will show hustle, take ownership and be able to influence others cross-functionally to deliver our goals. This role will allow you to make real-world impact in the payment experience of our customers from Day 1 and offers a dynamic and supportive environment focused on development and collaboration to solve interesting challenges in a fast-paced environment. This role will need to be comfortable dealing with ambiguity and work towards bringing clarity with data and metrics.About the teamThis team ensures t

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