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Associate Patient Account Representative
Associate Patient Account Representative-November 2024
Lake Success
Nov 13, 2025
ABOUT NORTHWELL HEALTH
At Northwell Health, our 80,000+ Health Raisers are raising the standard of care for all in the New York metro area.
10,000+ employees
Healthcare
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About Associate Patient Account Representative

  Job Description

  Performs billing, collections, third party reimbursements, computer data entry and retrieval. Helps in posting charges to accounts.

  Job Responsibility

  Performs charge and payment entry; also performs coding and ensures accurate completion of coding for all assigned physician specialties.

  Aids review of physician's coding and identify possible conflicts in rules.

  Notifies physician when discrepancies are identified for correction.

  Coordinates incoming mail with open queue charges to maintain queue status.

  Reads and interprets insurance explanation of benefits; responds to insurance payer edits, rejections, and denials; identifies cause of rejections and chooses most appropriate methods to resolve them.

  Creates detailed, well-versed typed letters to insurances and patients.

  Creates effective appeal packages to submit to insurances.

  Communicates in an effective professional manner when speaking with insurances and patients.

  Maintains organized files of incoming and completed work.

  Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

  Job Qualification

  High School Diploma or equivalent required.

  0-1 years of relevant experience, required.

  *Additional Salary Detail

  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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