Description

　　We are looking for data-driven Account Managers and Business Developers to seek out new growth opportunities for Global Mile. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers.

　　This role indexes on a sales and business development background to successfully identify and convert new opportunities with a high degree of customer obsession. Account Managers will be talking with Sellers on a daily basis and developing pipeline management plans based on bold Units, onboarding and conversion goals. This role works in a high-volume, fast-paced environment with cross-functional teams, globally.

　　Key job responsibilities

　　Job responsibilities

　　Recruit and manage a diverse portfolio of FBA Sellers for Global Mile’s suite of logistics services to meet or exceed sales targets (Sellers launched, volume, revenue, etc.)

　　Identify potential Sellers and create a pipeline of new business opportunities. Includes researching and qualifying leads, reaching out to leads, networking, and using other techniques to identify and engage with potential Sellers.

　　Drive account growth by having a thorough understanding of Amazon’s diversified service offerings and proactively consulting with Sellers to understand their supply chain needs through solutions-based selling

　　Ownership of Account Management activities including forecasting, operational troubleshooting, seller education, etc, which may include tracking and analyzing metrics to measure Seller Experience and business performance

　　Program management responsibilities geared improve and build upon the Seller experience

　　Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings

　　Ownership of Account Management activities including forecasting, operational troubleshooting, seller education, etc, which may include tracking and analyzing metrics to measure Seller Experience and business performance

　　Ownership of operational requirements related to onboarding new sellers to Global Mile (e.g. raising tickets internally, ad hoc tasks, etc.)

　　About the team

　　About the hiring group:

　　Formed in 2020, the EMEA Account Management Team within Global Mile works closely with FBA sellers providing onboarding support, operational insights, and direction for new and existing logistics products & services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a logistics experience they love.

　　We are open to hiring candidates to work out of one of the following locations:

　　London, GBR

　　Basic Qualifications

　　Bachelor Degree

　　Experience in customer-facing role via sales, account management, business development or other functions

　　Preferred Qualifications

　　Bachelor Degree required, ideally in a quantitative field, logistics, or business administration

　　Logistics sales experience of delivering results in an account management business unit.

　　Program /project management experience.

　　Presentation, oral and written communication skills

　　Competitive and creative drive to win over customers and think outside the box

　　Communication, interpersonal, and organizational skills, with the ability to connect in both online and face-to-face environments

　　Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

　　Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).