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Account Executive (Mortgage Technology)
Account Executive (Mortgage Technology)-December 2024
Jacksonville
Dec 15, 2025
About Account Executive (Mortgage Technology)

  Position:Account Executive (Mortgage Technology)

  Job Description:

  SUMMARY

  The Account Executive will be responsible for managing client relationships, finding cross selling, and upselling opportunities for ICE's Mortgage Technology (IMT) division. This individual will sell products and/or services and manage relationships with existing Encompass LOS client accounts to ensure satisfaction, account retention, and continued revenue growth and profitability. Responsible for upselling cross-divisionally data & analytics solutions, servicing solutions, and ancillary products within the origination space.

  LOCATION

  Hybrid from Jacksonville, FL or Atlanta, GA

  RESPONSIBILITIES

  Acts as primary liaison between client and IMT and understands client’s needs, including financial expectations and restrictions

  Responsible the development and execution of account plans to ensure continued revenue growth from account base

  Demonstrates product knowledge including various solutions, markets, and competitive intelligence

  Analyzes and evaluates pricing and costing scenarios to offer most viable value proposition

  Coordinates sales teams in the preparation of proposals for clients utilizing ICE resources and tools

  Monitors service levels, discusses with management, and recommends opportunities for improving service levels, revenue, and profit

  Creates and develops sales plans and strategies

  Performs other related duties as assigned

  MINIMUM REQUIREMENTS

  Bachelor’s degree or the equivalent combination of education, training, or work experience

  Requires 8+ years of sales or account management experience

  Mortgage origination industry experience

  Experience selling or supporting mortgage SaaS based solutions

  Ability to travel up to 50% to client sites , industry conferences, headquarters, and networking events

  PREFERRED QUALIFICATIONS

  Experience with Encompass or other LOS solutions

  Experience with MSP or other servicing technology solutions

  Experience working in a metrics-based environment with the ability to meet and exceed sales quotas

  MS Dynamics or other CRM tool experience

  Highly experienced in negotiation and ability to remain calm under various levels of pressure

  Strong communication skills, both written and verbal

  Excellent follow-up skills in all areas of sales cycle

  ICE carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan

  EEO Statement:

  ICE is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. ICEs commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

  Location:Jacksonville, FL

  Time Type:Full time

  BLACK KNIGHT IS PROUD TO BE PART OF ICE

  ICE + BLACK KNIGHT | THE ULTIMATE CONNECTION

  The Industry’s Leading Provider of Technology, and Data and Analytics Solutions

  ICE Mortgage Technology is a mortgage and finance industries’ leading provider of integrated technology, data and analytics solutions that facilitate and automate many of the business processes across the entire loan lifecycle. Black Knight is the provider lenders and servicers rely on to support their strategic goals and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to excellence, innovation, integrity and leadership.

  We promote a culture of continuous learning and growth by providing unrivaled leadership, learning and training opportunities in an energizing environment that helps our employees learn new skills and advance in their careers.

  Learn more about employee benefits (https://www.ice.com/about/corporate-responsibility/ratings-research/employees/employee-development)

  ICE is committed to giving back to the communities where we live and work. Whether we donate time or funds, we are unified in our commitment to helping those in need.

  Learn more about our community involvement (https://www.ice.com/about/corporate-responsibility/giving-back)

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