20029 - System Administrator III

　　Montgomery, AL

　　Provides technical leadership and is responsible for establishing the direction for maintenance, standards, life-cycle management, design and implementation approaches for the company’s servers and/or related virtual infrastructure. Creates, evaluates and implements plans and design proposals for high impact IT solutions and their use involving leading edge technologies and methods considering key factors such as their long-term effectiveness (service delivery and cost), practicality, technical limitations, criticality, and coordinates with Headquarters. Leads or contributes to designs applied to all aspects of servers and/or related infrastructure prototypes and eventual implementation. Performs work of high complexity and derives logical processes based on technical platforms. Engages in performance/integration testing, problem analysis, business and technical analysis.

　　Essential Functions:

　　Technical Leadership (75%)

　　• Perform Windows, and Microsoft Exchange System Administration

　　• Configure and maintain the Virtual infrastructure environment that supports virtual machines

　　• Manage assigned tasks and quickly respond to and process Windows helpdesk tickets using ServiceNow in a timely and reliable manner                                                                                                 • Support Help Desk personnel and Administrators as required              

　　• Monitor/Resolve Windows server performance, health and security issues in both physical and virtual environments                                     

　　• Create, test, and deploy VMware vSphere environments                               

　　• Install, maintain, and configure Windows Servers, Active Directory, MS Exchange email, File & Print servers                                                                                                                                                               

　　• Perform backup and restores of Exchange and SQL databases and all Windows servers                                                                                                                                                                           

　　• Detect, diagnose and troubleshoot server malfunctions                                                                                                                  

　　• Provide all aspects of user account management

　　• Maintain current inventory of all Windows assets, purchase history and warranty data                                                                                                                                                                                                                 • Other Duties as required                     

　　Project Management (25%)

　　• Manage a large portfolio of projects, tasks, issues and systems

　　• Manage projects from initial requirement stage on through completion stage, ensuring appropriate documentation and completion

　　• Conduct/Lead formal project meetings with team, other departments, and customers.

　　Supervisory Duties:  N/A 

　　Decision Making/Discretion:  Follows management’s direction, adheres to CM (Change Management) policies and custodians resources responsibly.  W orks complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.

　　Required Skills:

　　Bachelor’s Degree in Information Technology or similar field of study OR equivalent work experience to make up for a lack of degree.

　　At least 7 yrs. of experience as a Primary Sys Administrator for Windows, VMware and Microsoft Exchange servers.

　　Ability to think logically and to analyze  issues and implement appropriate solutions.

　　Ability to follow written and verbal instructions.

　　Ability to plan, organize, coordinate work assignments.

　　Ability to complete projects on time.

　　Ability to work well in a team environment.                                                 

　　Ability to interact positively with internal and external customers.

　　MCSE – Core Infrastructure Certification is preferred.

　　Microsoft Exchange Server Certification is preferred.

　　Travel:   You will be traveling to and from HMMA and KMMG facilities.  Some overnight stays and international travel may be necessary.

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