SUMMARY DESCRIPTION:

With safety being top priority, service technician will be responsible for operating, repairing, and maintaining equipment including: HVAC, building control systems, systems involving electric and pneumatic air flow, water flow, gas/electric heating and cooling equipment, boilers, valves, apparatus and lines used in the distribution of heated, chilled or processed water, computerized building management system, variable frequency drive units, and computerized maintenance management systems.

PRIMARY ESSENTIAL DUTIES AND RESPONSIBILITIES:Working safely is our company’s number one business objective. It is the responsibility of each employee to comply with all safety and health requirements whether established by the company or by federal, state or local law. Each employee must be dedicated in his or her safety responsibility while conducting business. It will be a condition of employment that all employees are expected to work safely and contribute to the safety of others.

Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.

Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.

Identifies, analyzes, diagnoses, and repairs systems and products.

Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.

Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary.

Maintains equipment by inspecting for signs of wear.

Represents the company by serving as a direct customer contact.

Assists in ordering parts for repairs and timeliness of need.

Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files. Turns in paperwork in a timely manner.

Records parts, material, labor, subs and other cost data per assignment and returns unused resources.

Read and interpret product specifications, understands building specifications, drawings and designs.

Flexibility to work overtime/weekends/on call rotation as necessary.

Perform other duties as required or assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION AND/OR EXPERIENCE:

High school/GED, Associate’s degree or equivalent form a Technical/Trade School with a certificate in Heating, Ventilation, and Air Conditioning or 6 years related experience. Equivalent combination of education and experience considered. Above average math skills, ability to read and understand mechanical and electrical design schematics. Ability to evaluate standard technical situations and trouble shoot common operator mistakes that lead to improper system operation.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS:

EPA Universal Certification, Professional License Preferred (HVAC Journeyman, Boiler Operator, etc).

State driver’s license, auto insurance, auto registration, acceptable driving record.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS:

None.

SOFTWARE SKILLS REQUIRED:

X_ Basic _ Intermediate _ Advanced

Specific Programs and/or skills:

Specialty software training provided upon hire.

COMMUNICATION SKILLS:

Ability to effectively communicate orally and in written form. Ability to respond to questions person to person, small group, and public situations with customers and other employees of the organization.

WORKING AND/OR ENVIRONMENTAL CONDITIONS:

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires working outdoors, in mechanical/equipment rooms and possible extreme weather conditions. During the job site visits, the employee is frequently exposed to risk of electrical shock and occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; and outside weather conditions. The noise level in the work environment is usually moderate.

PHYSICAL REQUIREMENTS:

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is regularly required to sit, talk or hear; frequently required to stand, walk; use hands to finger, handle, or feel; and occasionally required to reach with hands and arms; and stoop, kneel, crouch, climb ladders or crawl. The employee must regularly lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus.

TEAMWORK

Demonstrate and promote a spirit of cooperation and teamwork throughout the company;

Continually look for ways to improve our processes and ability to serve our customers effectively;

Continually strive to improve personal performance. Take an active role in seeking training or other opportunities for growth and development.

BUSINESS BEHAVIOR ANTITRUST

Do not discuss with competition (includes similar Service/Parts companies and manufacturing representatives).

Company price, costs, profits, or terms of sale ;

Persons or companies that William A Harrison, Inc. will or will not do business;

Geographical areas of operations.

CONFIDENTIALITY CONDUCT

Do not divulge any confidential personnel and/or corporate policy;

Will not engage in gossip or other unprofessional conduct;

May not make changes in his/her job description, standards of performance or quarterly objectives without consultation with your direct supervisor, manager or executive leadership.