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Workplace Change Manager – Capital Construction Program
Workplace Change Manager – Capital Construction Program-March 2024
New Orleans
Mar 28, 2026
About Workplace Change Manager – Capital Construction Program

  Company Description

  From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

  With offices located globally, you're never far away from our services. Working from 118 offices in 50 countries, we make the difference to projects across the real estate (https://www.turnerandtownsend.com/en/expertise/real-estate/) , infrastructure (https://www.turnerandtownsend.com/en/expertise/infrastructure/) and natural resources (https://www.turnerandtownsend.com/en/expertise/natural-resources/) sectors worldwide.

  Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

  Job Description

  Turner & Townsend’s vision is to expand our global footprint. The US is currently our biggest growth market. We are currently seeking an experienced Workplace Change Manager for a project located in New Orleans, LA. However we are seeking someone excited to expand this service offering, which will include hybrid working and some travel.

  We are seeking to recruit enthusiastic and proactive individuals who have hands on change management experience and are passionate about delivering tangible results for clients. The Workplace Change Manager role requires managing workplace change activity to embed new ways of working and ensure that workplace change projects are successful in delivering changes in behavior.

  The primary responsibilities will be creating and implementing change management strategies and plans that maximize employee transition to a new building while minimizing resistance. This person will focus on the people side of change.

  While the change manager may or may not have supervisory responsibility, this person will have to work with many stakeholders in the organizational hierarchy to succeed. The change manager will act as an advisor and communicator for senior leaders and executives in helping them fulfill project goals. The change manager may also provide direct support and advising to all levels of stakeholders through transitions. The change manager will also support project teams in integrating change management activities into their project plans.

  Key Elements:

  Meet with client leadership and other client representatives; conduct interviews; run workshops; conduct and analyze surveys; gather, analyze and summarize data in easy-to-understand presentations.

  Manage workplace change projects to meet fee objectives, organize and manage resources and be responsible for invoicing.

  Implement regular communications to clients and the business regarding project progress.

  Deliver workplace change strategies, communication plans & engagement plans.

  Deliver change project reports to clients.

  Contribute to exercises such as change complexity assessments, and stakeholder mapping.

  Manage and report against delivery plans.

  Develop strong relationships with key client stakeholders.

  Effectively partner and deliver results in a matrix management environment.

  Help support in identification of workplace change opportunities.

  Contribute towards the preparation of bid proposals.

  Develop innovative change management materials for application in real estate, infrastructure, and natural resources.

  Capital Planning/Portfolio, Program, Project Management Systems experience.

  Skills:

  Excellent written and verbal communication skills.

  Excellent analytical, problem solving and critical thinking skills.

  Strong interpersonal and communication skills.

  Ability to interact effectively with senior client leaders.

  Excellent customer service acumen and interpersonal relationship skills throughout all job duties and responsibilities.

  Knowledge and application of business change principles.

  Good presentation skills.

  High attention to detail.

  Passionate and energetic.

  Able to manage competing resources and priorities.

  Able to monitor deliverables and ensure timely completion of projects.

  Qualifications

  Must have Capital Program / Capital Portfolio Management experience.

  A bachelor’s degree in business or related field or an MBA or equivalent experience.

  A minimum of 5 years experience in change management or a related field.

  Exceptional analytical and conceptual thinking skills.

  The ability to articulate and demonstrate personal and business behaviors that aim to create a green, inclusive, and productive world.

  The ability to influence stakeholders and work closely with them to determine acceptable solutions.

  Experience creating detailed reports and giving presentations.

  Advanced technical skills in business communications strategy, planning and content development.

  High competency in flow diagram, planning, presentations, and documentation.

  A track record of following through on commitments.

  Demonstrated emotional intelligence skills, including self- and relationship management and self- and social awareness.

  Excellent planning, organizational, and time management.

  A history of leading and supporting successful projects.

  Additional Information

  Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

  Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

  Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application.

  It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

  Please find out more about us at www.turnerandtownsend.com/

  #LI-GO1

  Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

  Twitter (https://twitter.com/turnertownsend)

  Instagram

  LinkedIn (https://www.linkedin.com/company/turner-&-townsend/)

  It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

  Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

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