Description

　　Starting at $76,900 DOE + Bonus Potential

　　The Workforce Management System Admin 2 is part of the Operations team and works with Maverik and Kum & Go to provide day-to-day administration for the workforce management (WFM) system to support to company’s goals, standards, and policies. This role will help optimize the labor model as the company works to bring two systems together. The Workforce Management Systems Admin 2 will partner with others across the organization to identify opportunities and implement solutions. This role will work out of our Base Camp office in either Salt Lake City, UT or Des Moines, IA.

　　What you’ll do

　　Coordinate system updates and communicate functionality changes to impacted individuals

　　Monitor forecasts, workloads, labor models, and workforce metrics to identity opportunities for continuous improvement

　　Review and monitor data feeds going into the WFM system and troubleshoot as needed

　　Support stores by responding to submitted tickets in a timely manner

　　Occasional travel may be required

　　What we’re looking for

　　Experience working with workforce management systems

　　Strong problem solving skills

　　Desire to help team members grow and develop by providing informal mentorship

　　Familiarity with SQL/Enterprise reporting tools

　　Advanced Excel skills

　　Knowledge of Reflexis or UGK Dimensions is a plus

　　Competencies

　　Excellent interpersonal, verbal, and written communication skills, including strong listening skills

　　Comfortable working both independently as well as in a team-oriented environment

　　Ability to effectively prioritize and balance competing needs

　　Willingness to take initiative and problem solve

　　Ensuring the delivery of value-added, high-quality, and proactive support on a consistent basis