Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.

　　Peckham Inc. - WIOA Career Coach

　　Peckham is a mission-driven, award-winning social enterprise where we strive to provide world-class vocational rehabilitation to persons with disabilities and/or barriers to employment while providing excellent customer service to a diverse range of customers. One of Peckham’s core values is “People matter to us – A WHOLE LOT”, demonstrating our commitment to our people and the communities we serve. We strive to be people-centered in all we do.

　　MAIN DUTIES AND RESPONSIBILITIES include the following:

　　Assess participant eligibility/suitability for WIOA services, lead group orientation sessions, and conduct participant intake.

　　Prepare and maintain records and case files, including documentation such as participants’ personal and eligibility information, services provided, narratives of participant contacts and relevant correspondence.

　　Develop individualized plans of service that fit participants’ aptitudes, education levels, physical abilities, and career goals in a demand driven workforce development system.

　　Monitor and record participants’ progress to ensure that goals and objectives are met.

　　Maintain close contact with participant during job training and placements to resolve problems and evaluate placement adequacy.

　　OTHER DUTIES AND RESPONSIBILITIES including the following:

　　Confer with referral agencies and community partners to develop and implement service plans.

　　Coordinate participant services in collaboration with other programs.

　　In cooperation with other Career Coaches, arrange and/or teach job seeking skills, retention skills, and life skills for participants.

　　Develop and maintain relationships with community referral sources, such as schools, human service agencies and community groups appropriate to the needs of participants.

　　Identify barriers to client employment, such as inaccessible work sites, inflexible schedules, and transportation problems, and work with participants to develop strategies for overcoming these barriers.

　　Assess the need for supportive services and process requests, as needed.

　　Assist customers using public computers and resources.

　　Provide program and employment retention, and follow-up services for program participants.

　　Work collaboratively with the CAMW! Business Service team monitoring available job leads, coordinating/writing On-the-Job Training contracts, and make referrals when appropriate.

　　Participate in community and employer events with CAMW! and Peckham, Inc.

　　Maintain timely case file documentation on OSMIS and in hard copy file.

　　Maintain accurate documentation on participant program activities as specified by the State of Michigan, Peckham, and CAMW!

　　Maintain knowledge of WIOA and CAMW! program policy.

　　Meet or exceed established performance expectations as defined in the contract.

　　Provide crisis intervention.

　　Attend meetings for participant service planning.

　　Support outcome measures, key indicators, and other Peckham/CAMW! reports.

　　Provide support to public job seekers and Employment Service staff.

　　Promote Peckham’s vision, values, and services to all customers and stakeholders.

　　Assist in maintaining organization wide quality standards.

　　Maintain a safe and clean work environment.

　　Other related duties as assigned.

　　SUPERVISORY RESPONSIBILITIES

　　This position has no supervisory responsibilities.

　　Minimum Requirements

　　Bachelor’s degree preferred and 1-2 year related experience and/or training

　　Or 5-6 years of related experience in lieu of degree

　　Familiarity with Microsoft Office 2010 (Excel, Word, PowerPoint, Outlook) and Windows OS.

　　The Career Coach must have knowledge of principles and processes for providing career counseling,

　　Knowledge of human behavior and performance; individual differences in ability, personality and interests; and learning and motivation.

　　Excellent communication and organization skills required.

　　Preferred Requirements

　　Bachelor’s degree in social work, human services, psychology, or a related field preferred.

　　Previous WIA or WIOA case management, or Michigan Works! Adult program services experience, highly preferred.

　　Global Career Development Facilitator (GCDF) or Business Solutions Professional (BSP) certifications preferred.

　　PHYSICAL DEMANDS

　　The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

　　PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER

　　EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

　　REASONABLE ACCOMMODATION FOR APPLYING NOTICE

　　Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:

　　Click HERE (https://www.ilru.org/projects/cil-net/cil-center-and-association-directory) and you will be directed to the ILRU Directory to find an agency in your area that can assist you

　　Click HERE (https://www.careeronestop.org/LocalHelp/AmericanJobCenters/american-job-centers.aspx) and you will be directed to the American Jobs Center (AJC) finder to locate a center near you

　　Email us at [email protected]

　　Call us at (517) 316-4000

　　Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

　　Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

　　Business Line:

　　Human Services

　　Location:

　　Lansing, MI

　　Worker Sub-Type:

　　Staff Member

　　Click here to return to the main search page (https://peckham.wd5.myworkdayjobs.com/staff_external_career_site)

　　ABOUT PECKHAM

　　Peckham is a national award-winning social enterprise, recognized for its achievement in providing exceptional vocational rehabilitation for people with disabilities and barriers to employment. We accomplish our mission by working with community partners and through our own diverse business lines consisting of apparel manufacturing, warehousing, call centers, environmental services, and farming. Peckham prides itself on having a great culture which fosters a respectful, collaborative, and fun work environment. Employees are encouraged to bring their whole selves to work, share ideas, and engage in lifelong learning. Our culture further supports our mission by encouraging flexibility, health, and wellness. Staff enjoy benefits such as generous PTO policies, modern facilities, pet friendly work sites, free fruit, fitness classes, massages available for purchase, and opportunities for flexible work arrangements.

　　MISSION

　　Peckham, a nonprofit community vocational rehabilitation organization, is a unique business and human services agency which values quality, diversity, and performance. Our mission is to provide a wide range of opportunities to maximize human potential for persons striving for greater independence and self-sufficiency. We embrace collaboration, effective resource management, and innovative approaches to achieve world-class excellence.

　　VISION

　　To prove that people with disabilities and other barriers are more than capable of delivering world-class, high-quality products and solutions.

　　Peckham is an Equal Opportunity Employer - EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law. EEO is Law (https://dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

　　Peckham participates in the E-Verify program. For more information please click follow this link (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) ​

　　For information on Immigrant and Employee Rights (IER), follow this link (https://www.justice.gov/crt/case-document/file/1133936/download)

　　Pay Transparency Nondiscrimination Provision

　　REASONABLE ACCOMMODATION NOTICE

　　Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

　　[1] Section 503 of the Rehabilitation Act of 1973, as amended. For more information on the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

　　Visit www.peckham.org to learn more.