[Position Title: Windows Systems Administrator*[Location:[ Dahlgren, VA*[Status:[ Full-time / On-site*[Clearance:[ Secret*[Required Certification(s):[ IAT II (Security+)*[About Us:[RTL Networks, Inc. is a rapidly growing company primarily focused on providing information technology (IT) support services and personnel to various commercial and government customers for extended-term contracts. By providing a wide array of professional services and products, we help our customers leverage technology and operate confidently in their technology environments to ensure resource predictability, security, and reliability to meet business objectives.*[Summary:[RTL Networks has an exciting opportunity for a Systems Administrator (Windows). We seek qualified professionals to support our teams Research, Development, Test, and Evaluation Program at the Naval Surface Warfare Center, Dahlgren Division (NSWCDD), in Dahlgren, VA. The Systems Administrator (Windows) is responsible for Windows Based system administration and customer support of servers and workstations in a Research, Development, and Testing and Evaluation (RDTandE (Research, Development, Test and Evaluation)) environment.*[Primary Responsibilities:]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}*

　　Answering questions about installation, operation, configuration, customization and usage of assigned products installed on Windows 10 Computers.Applying advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.Specific support consists of troubleshooting hardware, software, and network related issues encountered by users.Hardware support includes, but not limited to Intel x86 based PCs, overhead projectors, soft boards, telecommunications, laser and inkjet printers, scanners, and Common Access Cards (CAC).```{=html}

　　```- Software support includes, but not limited to Windows operating systems currently supported by Microsoft, Microsoft Office Suite, and various specialty engineering and scientific development tools.- Installation of new software releases, system upgrades, evaluation, and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs).- Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy.- Assist with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.- Maintain and develop IT related procedures required to support the organization.

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