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Wholesale Know Your Customer Associate
Wholesale Know Your Customer Associate-March 2024
Tampa
Mar 29, 2026
About Wholesale Know Your Customer Associate

  As a Wholesale Know Your Customer (KYC) Associate , you will be focused liaising with the Transition Management, the Front Office or the Client to request, gather, review and verify documents to meet KYC requirements as it pertains to new client relationships in the CIB; onboarding incremental business to existing relationships in the CIB, partnering with the WKO Maker teams offshore to ensure the KYC records are completed accurately and on time, and completing a remediation to the JPMorgan Global Anti-Money Laundering (AML) Standards for all active CIB clients.

  Job Responsibilities:

  Clearly and efficiently communicate to Front Office/Transition Management/Middle Office teams

  Coordinate with Sales, Bankers, Relationship Managers, Account Opening teams and clients to acquire outstanding client Customer Due Diligence (CDD) and/or Regulatory documentation

  Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues

  Ensure Customer Due Diligence (CDD) and/or Regulatory documentation are accurate and complete when captured in source systems

  Escalate client and business issues to senior management

  Perform public and internal research to compile Anti-Money Laundering (AML)/Non-AML due diligence information

  Manage an active and dynamic pipeline of mandates

  Understanding of Legal Entity structures

  AML and Regulatory Subject Matter Expert such as FinCEN, MiFid

  Required qualifications, skills and capabilities:

  Ability to properly identify AML risks and apply the AML/KYC policy concepts

  Excellent attention to detail

  Strong client focus and ability to partner with various internal groups

  Strong verbal and written communication skills.

  Independent, self-motivated with an ability to adapt and be flexible in a team environment

  Ability to multi-task effectively and leverage internal resources

  Strong analytical and problem-solving skills, combined with excellent time management and organizational skills.

  Preferred qualifications, skills and capabilities:

  BA/BS degree or equivalent work experience in financial services

  2 years relevant experience in AML/KYC, Risk Management, Security, Law enforcement specific to fraud and illicit money movement

  Working knowledge of risk factors that may impact specific products and industries

  Previous credit training or underwriting experience and the ability to navigate client relationships and product usage

  Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.

  Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more

  Help the community through expansive volunteer opportunities

  Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees

  Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

  Please note this role is not eligible for employer immigration sponsorship.

  Some Travel may be required (less than 25%) to support various client coverage teams.

  JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

  We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

  We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

  JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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