Description

　　RK Company OverviewAs a second-generation, family-owned enterprise, RK Industries, LLC(RK) offers a diverse range of construction, manufacturing, advancedfabrication and building services. Led by Rick and Jon Kinning, RKrepresents seven distinct lines of business that work together to provideseamless project collaboration. Our exclusive building methodologies,accredited safety standards and professional execution allow us to turn ourcustomers' greatest concepts into reality.Position and Responsibilities OverviewLead and Manage business and technical aspects of a full-service watertreatment business.Ensure that the services provided meet, or exceed customer requirements.Provide technical expertise for HVAC, process, and industrial systemswater treatment methods, products, and services.Provide training and oversight for service technicians and RK Water peers.Ensure Water Treatment Accounts/Customers receive timely service visits andassociated water test reports.Ensure that service personnel are operating in conformance with establishedbusiness processesDrive process improvement as needed to implement new technology and to gainefficiencyEvaluate, establish and comply with all safety requirements associated withWater Treatment chemicals and service work.Provide technical support for construction projects requiring water treatmentservices.Participate in account and product sales and record sales activity in CRMsystem.Provide estimating and material take offs as to support sales opportunities.Recruit, interview and staff new technicians when needed.Provide field support, testing, and system installation when needed.Provide customer service, customer communications, and ensure customersatisfaction as evidenced by account retention.Manage account metrics, including customer satisfaction surveys, accountretention, on-time service, and on-time reporting.Review account financial reports for performance.Participate in accounts receivable collections and account renewal meetings.

　　Qualifications

　　Independent decision making.Responsible for a single department or functional area either as a manager orfunctional expert.Initiates and maintains relationships with key staff and other departments.Makes authoritative decisions and recommendations having important impact onactivities of the company.Demonstrates a high degree of creativity, foresight and mature judgment inanticipating and solving unprecedented complexities.Determines program objectives and requirements, organizing programs andprojects and developing standards and guidelines for diverse activities.Proven specialist expertise, typically 10+ years of experience,including fiscal responsibilities.College/university graduate or equivalent combination of skills orequivalent combination and experience generally expected for specifiedtechnical roles.Company BenefitsComprehensive medical plans with HSA and FSA options for you and your family.Generous 401(k) plan with immediate company match - 100% vested.Dental and vision insurance for your well-being.Short-term and long-term disability plans available after one year.Company provided life insurance and AD&D with options for supplementalbuy-ups.Enjoy paid time off and holidays.Get paid weekly for your convenience.In-house ProgramsElevate your skills with career development training at RK University.Unlock discounts on essential products and services like phones, internetand work apparel.Participate in fun company and team-building events.Make a difference with volunteering opportunities.Partnership ProgramsAccess confidential counseling for personal issues and financial advice.Enjoy exclusive discounts on entertainment, including amusement park ticketsand restaurant specials.Safety is Our Top PriorityComply with all company policies and procedures.All employees are accountable for sa ety and health and are empowered to stopwork if an unsafe condition is present. Employees should immediately notifytheir supervisor so that the hazard may be corrected.RK Mechanical employees and subcontractors are required to implement andmaintain all safety and health systems practices including the trainingrequirement of RK Mechanical Orientation.Minimum Physical RequirementsWhile performing the duties of this job, the employee is regularly requiredto: stand, sit, talk, hear, and use hands and fingers to operate acomputer, telephone, and a variety of office equipment.Occasionally may need to reach, stoop, or kneel.Specific vision abilities required by this job include close visionrequirements due to computer work.Why RK is a Great Place to WorkAt RK, we take immense pride in our diverse business units, eachspecializing in delivering exceptional projects, products and services toour customers. What sets us apart is our unique ability to integrate theseservices, providing comprehensive solutions and offering our employees ampleopportunities for growth and learning across different businesses.RK Mechanical: commercial and industrial plumbing, mechanical, processand HVAC contracting.RK Steel: custom fabrication and manufacturing of structural steel andmiscellaneous metals for various industries.