As the Warehouse Supervisor, you will be fully responsible for the safe, high-quality, and productive delivery of 3PL logistics services to our internal and external customers. Main responsibilities for this role include the following and are related to customer relationships, financial accountabilities, and people management. You will report to the Operations Manager

　　Your Role

　　Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Milton site is looking for a new Warehouse Supervisor to join our Contract Logistics team.

　　Your Responsibilities

　　The will be a second shift position from 12:00pm to 8:00pm.

　　Escalate customer issues to Manager quickly when necessary

　　Assist with planning for new customer implementations

　　Participate in conference calls and meetings when necessary.

　　Demonstrate tact and diplomacy when communicating directly with customer representatives

　　Support Warehouse Manager in adhering to financial obligations

　　Maintain Time and Attendance system for agency and full time staff (Kronos) on a daily basis following policies and procedures

　　Deal with performance issues and consult with HR / Management guidance for complex issues

　　Ensure staff without computer / email access has access to important information (e.g., from HR, Management, etc.)

　　Follow programs implemented to ensure the efficient and cost-effective operation and utilization of the facility

　　Oversee all warehouse services including receiving, storing, shipping, handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met in an efficient manner

　　Comply with all Quality, Health, Safety & Security programs to ensure the safety of all personnel, equipment and property

　　Prepare accurate and timely reports regarding warehouse operations

　　In collaboration with Warehouse Manager, keep warehouse supplies stocked and re-order when needed using cost-saving methods when available

　　Your Skills and Experiences

　　Diploma/Degree in International Business, Transportation, Logistics, or a related field preferred

　　3+ years experience in a Pharma 3PL / Distribution Centre / Warehouse environment

　　3+ years leadership / supervisory experience with 10-15 direct reports

　　Certification(s) in applicable material handling equipment is considered an asset

　　Knowledge of various production and quality systems (GxP, ISO, Document Control, Lean, TPS, Six Sigma, etc.)

　　Good Reasons to Join

　　There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-ONSITE

　　Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.