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VP Marketing & Customer Experience
VP Marketing & Customer Experience-March 2024
Albany
Mar 29, 2026
About VP Marketing & Customer Experience

  iHeartMedia

  Current employees and contingent workers click here (https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld) to apply and search by the Job Posting Title.

  The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America , reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:

  More #1 rated markets than the next two largest radio companies combined;

  We’re the largest podcast publisher , with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;

  iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers , who build important connections with hundreds of communities across America;

  We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;

  iHeartRadio is the #1 streaming radio digital service in America;

  Our social media footprint is 7 times larger than the next largest audio service; and

  We have the only complete audio ad technology stack in the industry for all forms of audio , from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.

  Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

  Only one company in America has the #1 position in everything audio: iHeartMedia!

  If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

  What We Need:

  Triton Digital, the global technology and services provider to the digital audio, podcast, and broadcast radio industries, is seeking a Senior Vice President of Marketing to join its senior leadership team. You will be a key member of Triton’s management team, responsible for shaping and executing the company’s global marketing strategy. This role will report directly to our President and Chief Executive Officer, work closely with senior management, and will manage a three-person marketing team.

  What You'll Do:

  Main responsibilities:

  Own the marketing function at Triton Digital, including overall marketing strategy and planning, execution of growth initiatives and our brand messaging to maximize awareness, adoption, and usage of Triton’s solutions globally.

  Drive product messaging, highlighting our value proposition, key benefits and features through compelling narratives for sales materials, e-books, case studies, presentations and collateral.

  Develop the marketing process including inbound, outbound and demand generation and oversee its day-to-day implementation. Oversee the design and implementation of promotional campaigns, go-to-market programs, and international marketing to help develop the sales pipeline, accelerate deals, and enable product awareness.

  Oversee social media channels, content marketing and paid advertising programs, including SEM and SEO.

  Manage our PR firm and thought leadership programs, including releases, bylines, awards, and executive speaking program.

  Translate complex concepts into simple and compelling marketing messages.

  Events are a big part of Triton’s marketing strategy. In this role you will oversee the successful implementation of 15+ event sponsorships around the globe.

  Manage, build, and lead a high-performing team of marketing professionals, providing mentorship and utilizing best practices around people, process, and organizational management.

  Assist senior management team and HR with the drafting and distribution of internal communications.

  What You'll Need:

  A minimum of 10 years of marketing, preferably experience in marketing advertising technology and programmatic solutions.

  Demonstrated experience designing and implementing successful global B2B marketing campaigns

  Domain knowledge of audio and/or the programmatic advertising ecosystem is strongly preferred .

  Strong leadership and employee development skills.

  Business English language proficiency and excellent communication skills.

  A can do and rolling-up your sleeves to make things happen attitude.

  Creativity and a good eye for design.

  A strong sense of flexibility and adaptability; comfortable working in a fast-paced, growth environment.

  Comfortable working across time zones with a team that is geographically dispersed.

  Ability to travel internationally.

  What You'll Bring:

  Respect for others and a strong belief that others should do this in return

  Demonstrated initiative and achievement-oriented leadership

  Ability to manage and influence other managers and professionals

  Growth mindset and desire for continued knowledge sharing and learning

  Understanding of impact of own decisions and decisions of the team

  Strong business insights that contribute to resolving complex and unique problems

  Ability to manage conflicting priorities and allocate resources appropriately across functions and projects

  Talent for creating a nurturing environment for creativity and innovation

  Ability to identify and support opportunities for continued improvement across business

  Comfortable with individuals of all levels and able to maintain professional relationships

  Strong negotiation and influencing skills and ability to interact in a positive manner with senior leaders and peers

  Compensation:

  Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

  $204,000 - $255,000

  Location:

  VIRTUAL, NY

  Position Type:

  Regular

  Time Type:

  Full time

  Pay Type:

  Salaried

  Benefits:

  iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

  Employer sponsored medical, dental and vision with a variety of coverage options

  Company provided and supplemental life insurance

  Paid vacation and sick time

  Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing

  A Spirit day to encourage and allow our employees to more easily volunteer in their community

  A 401K plan

  Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

  ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

  We are accepting applications for this role on an ongoing basis.

  The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

  Non-Compete will be required for certain positions and as allowed by law.

  Our organization participates in E-Verify. Click here (https://www.e-verify.gov/employees) to learn about E-Verify.

  iHeartMedia is the number one audio company in the United States, reaching nine out of 10 Americans every month – we specialize in radio, digital, social, podcasts, influencers, data, and events across the nation and provide premier opportunities for advertisers.

  Visit iHeartMedia.com to learn more about us.

  Please review our Privacy Policy (https://www.iheartmedia.com/legal/privacy-applicants) and Terms of Use (https://www.iheart.com/content/terms-of-use/) .

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